We’re creating a new category of sales performance tech, meant to give sales orgs an unfair advantage when it comes to observing and replicating top performer behaviors.

We just closed $1M in NEW ARR last month and are about to grow from 15 → 30+ teammates by the end of the year. You’ll be joining right before a period of rapid scaling. You’ll have massive ownership over building the systems, processes, and operational backbone that allow us to scale without breaking. If you’re looking for rapid career mobility, Hyperbound is for you.

You’ll work directly with the founders, partner with enterprise customers like LinkedIn, Monday.com, Autodesk, Vanta, Tipalti, and G2, and help us scale at lightning speed. You’ll be operating from day 1, and we expect you to hit the ground running.

We’re the unquestioned leaders in our space, and we need a world-class operator to build the infrastructure that powers the next phase of growth.

Hyperbound (YC S23) is building the Sales Performance OS, a new category of sales-tech that helps enterprise sales organizations coach, measure, and scale top-performer behaviors.

We just raised our $15M Series A, closed $1M+ in new ARR two months in a row, and are scaling from 15 → 30+ teammates this year. We are one of the fastest-growing companies in our batch, hitting 170%+ NRR this year and partnering with enterprise customers like Monday.com, Bloomberg, LinkedIn, Tipalti, Vanta, and Autodesk.

We are scaling fast, and this is your chance to join right before liftoff.

The Role

We are hiring our first Associate Solutions Engineers to become product experts and own the front line of customer success. You will handle technical support, lead onboarding execution, and partner with Account Managers to drive adoption and expansions.

This role is designed as a launchpad into becoming an Enterprise-Focused Solutions Engineer, the technical counterpart to our Strategic Account Managers. Within 12 to 18 months, you will be working directly with senior executives at some of the world’s best-known brands, helping them adopt and expand Hyperbound at scale.

You will also work directly with our founders (your direct manager), the product team, and the pre-sales team. This kind of context and exposure across the full customer journey is rare, and it will give you a holistic view of how enterprise SaaS companies scale from the first sales conversation to enterprise-wide adoption.

Along the way, you will gain mentorship from senior engineers and the founding team, sharpen your technical problem-solving skills, and build a unique blend of customer, technical, and business experience that will set you apart early in your career.

What You Will Do

• Be the first line of technical problem-solving for customers, handling Tier 1 and Tier 2 support requests
• Run onboarding execution: configure integrations, set up workflows, and ensure customers realize value quickly
• Partner with AMs during expansions to validate technical feasibility and build demos or proof-of-concepts
• Monitor product usage, resolve adoption blockers, and coach end-users on workflows and features
• Analyze support tickets and surface trends to the product team, directly influencing the roadmap
• Automate repetitive workflows by creating self-service docs, chatbots, or tooling
• Observe and analyze customer usage patterns, then translate insights into reports for product and engineering
• Build internal playbooks and customer-facing documentation to shorten time-to-value

Compensation

• Base salary: $100K–$110K
• Bonus: $10K–$15K based on onboarding efficiency, adoption metrics, and support analytics
• OTE: $110K–$125K

You May Be a Good Fit If…

• You are a new grad or have 0–2 years of experience in a technical, customer-facing role (support, solutions, consulting, or implementation)
• You are curious and technically capable, comfortable debugging workflows, exploring APIs, and learning new systems quickly
• You want to work directly with enterprise customers and senior executives to see how technical solutions are deployed at global scale
• You are excited by the idea of growing into an Enterprise-Focused SE, or exploring a Product or PM path depending on your strengths
• You thrive in fast-paced environments and want to help shape the playbook, not just follow one
• You are eager to be on the ground floor of a breakout YC company, learning in-person with the founders, product team, and pre-sales team

Career Progression

This role is designed as the starting point for a long-term career at Hyperbound.

• In your first 12 months, you will master onboarding, customer support, and adoption workflows while gaining direct exposure to enterprise customers.
• From there, you can grow into an Enterprise-Focused Solutions Engineer role, where you will own technical success for our largest accounts and sit in executive-level conversations with customers.
• Over time, you can choose to advance into leadership within the Solutions Engineering team or transition into a Product or PM track.

Benefits:

• Commute, Medical, dental, and vision benefits
• Take what you need vacation policy
• Free Lunch in-office

***This is not a remote role! 5x/week at our SF office.

We leverage the latest, cutting edge Voice AI tech to simulate real world sales conversations to help sales reps practice their skills. Our conversation latency is < 800ms.

We conduct thorough post-AI analysis of the conversations that are deeply customized by our clients. We've also built an AI coach that understand's our clients' businesses and recommends feedback.

Tech stack involved a FastAPI (Python) and a NestJS (TypeScript) backend with PostgreSQL, AWS, and Azure Cloud Infra. Frontend is made with React Next.js.