We’re creating a new category of sales performance tech, meant to give sales orgs an unfair advantage when it comes to observing and replicating top performer behaviors.

We just closed $1M in NEW ARR last month and are about to grow from 15 → 30+ teammates by the end of the year. You’ll be joining right before a period of rapid scaling. You’ll have massive ownership over building the systems, processes, and operational backbone that allow us to scale without breaking. If you’re looking for rapid career mobility, Hyperbound is for you.

You’ll work directly with the founders, partner with enterprise customers like LinkedIn, Monday.com, Autodesk, Vanta, Tipalti, and G2, and help us scale at lightning speed. You’ll be operating from day 1, and we expect you to hit the ground running.

We’re the unquestioned leaders in our space, and we need a world-class operator to build the infrastructure that powers the next phase of growth.

Hyperbound (YC S23) is building the Sales Performance OS, a new category of sales-tech that helps enterprise sales organizations coach, measure, and scale top-performer behaviors.

We just raised our $15M Series A, closed $1M+ in new ARR two months in a row, and are scaling from 15 → 30+ teammates this year. We are one of the fastest-growing companies in our batch, hitting 170%+ NRR this year and partnering with enterprise customers like Monday.com, Bloomberg, LinkedIn, IBM, Tipalti, Vanta, and Autodesk.

We are scaling fast, and this is your chance to join right before liftoff.

The Role

We are hiring founding Strategic Account Managers to own some of our most important customer relationships post-sale. This is not a typical AM role. You will be responsible for both adoption and revenue, working directly with senior executives including at large global enterprises.

You will partner with customers to ensure they are successful, while carrying responsibility for renewals, expansions, and driving NRR growth. You will be supported by Solutions Engineers for integrations and onboarding, but ultimately you will be the single face of Hyperbound to your accounts.

You will start with a broad book of business across our mid-market and enterprise accounts. You will be supported by a team of solutions engineers. 

This is a high-ownership role where you will help shape the playbook for a new category and directly influence how Hyperbound grows.

What You Will Do

• Own a book of business across mid-market and enterprise accounts
• Drive adoption of Hyperbound (Roleplays, Real Call Scoring, certifications, learning modules) whilst collaborating with our solutions engineers. 
• Build and deliver executive-level QBRs that tie usage to business outcomes
• Carry a quota on GRR and NRR: renew contracts, expand seats, and upsell modules
• Partner with AEs during the first 9 months of strategic accounts with full double comp, then take sole commercial ownership
• Identify churn risks early and proactively solve adoption challenges
• Turn customer success stories into references and case studies that drive future sales

Compensation

• OTE: $200K (60% base, 40% variable)
• Variable tied to GRR and NRR to incentivize retention and upsell
• Quarterly adoption bonuses as a kicker on top

You May Be a Good Fit If…

• You have 3+ years in customer-facing roles and have progressed from CSM to AM or a similar hybrid role
• You are comfortable being measured on revenue as well as customer success
• You know how to run QBRs that connect product usage to business outcomes
• You have consistently renewed and expanded your book, not just kept customers happy
• You thrive in fast-paced environments and want to build the playbook, not just follow one
• You have stayed in roles long enough to prove impact (2–3+ year stints)
• You have excellent people skills, and are ready to travel frequently and look forward to building personal relationships with customers. 
• You’re excited to roll up your sleeves and work with a lean techstack, helping shape our systems as we grow.
• You are excited about being the face of a breakout YC company to some of the world’s best-known brands

Benefits:

• Commute, Medical, dental, and vision benefits
• Take what you need vacation policy
• Free Lunch in-office

***This is not a remote role! 5x/week at our SF office.

We leverage the latest, cutting edge Voice AI tech to simulate real world sales conversations to help sales reps practice their skills. Our conversation latency is < 800ms.

We conduct thorough post-AI analysis of the conversations that are deeply customized by our clients. We've also built an AI coach that understand's our clients' businesses and recommends feedback.

Tech stack involved a FastAPI (Python) and a NestJS (TypeScript) backend with PostgreSQL, AWS, and Azure Cloud Infra. Frontend is made with React Next.js.