Cyble is a cyber intelligence company that empowers organizations with darkweb & cybercrime monitoring and mitigation services.

About Cyble:

Cyble is revolutionizing the landscape of cybersecurity intelligence. Founded in 2019, Cyble began as a visionary college project and has quickly transformed into a leading force in proactive cyber threat detection and mitigation, that is now globally significant, with people in 20 countries - Headquartered in Alpharetta, Georgia, and with offices in Australia, Malaysia, Singapore, Dubai, Saudi Arabia and India 

Our mission is clear: to provide visibility, intelligence and cybersecurity protection using cutting-edge advanced technology, giving enterprises a powerful advantage. We democratize real-time intelligence about cyber threats and vulnerabilities, enabling organizations to take proactive measures and maintain robust cybersecurity. We strive to make the digital world a safer place for everyone. 

At Cyble, artificial intelligence (AI) and innovation are central to all operations, with a commitment to continuous improvement and excellence in both products and business practices. Cyble values inclusivity, offering team members autonomy and flexibility to balance their professional and personal lives. Cyble fosters a culture where employees voices are heard, contributions are recognized, and everyone is encouraged to be part of something extraordinary. To learn more about Cyble, visit www.cyble.com.

Job Overall Review:

As a Brand Monitoring Specialist, you will safeguard brands by identifying, analyzing, and enforcing against online threats, including fake or phishing websites, unauthorized content, and intellectual property (IP) infringements. You will monitor multiple platforms, conduct investigations, and collaborate with stakeholders to protect brand integrity.

What You’ll DO:

• Social Media awareness: proficiency in searching across social media platforms like Facebook, Instagram, Twitter, LinkedIn, and others. Understand how to submit complaints and follow up across the platforms.
• Data analysis: strong analytical skills to determine if the post or article is violating brand or if phishing threats exist.
• Adaptability: Stay updated with new social technology and trends and be able to identify cybersecurity use cases for effective brand monitoring
• Brand Knowledge: A solid understanding of WIPO global database to identify the Brand’s registered IP rights in the respective geolocation.
• Time management: Able to prioritize tasks, monitoring platforms efficiently and responding to customer queries or issues promptly.
• Communication skills: clear and concise communication. Able to articulate findings, insights and recommendations effectively to stakeholders. Excellent writing skills to craft complaints to platforms
• Good understanding of web research
• Understanding IP rights
• Should be aware of the Internet domain i.e., social media platforms, domain registration, registrant, registrar. Should be proficient in secondary research and due diligence.
• Ability to interpret website-specific information.
• Knowledge of office productivity tools like MS Word, MS Excel, and MS PowerPoint
• Investigate & Analyse - Dive into digital space and identify the fake/phishing, unauthorized 3rd party websites, and social media platforms to spot infringing content. Your sharp eye for detail will be key in identifying unauthorized use of our clients' intellectual property.
• Execute Enforcement - Collaborate with online platforms, e-commerce sites, and registrar/hosting providers to initiate takedown procedures. You'll be at the forefront of ensuring our clients' rights stays protected.
• Collaborative Support – Partner with Client Management teams to align on brand monitoring objectives, providing timely insights and updates on brand-related issues and threats.
• Trend Analysis & Reporting – Analyze monitoring data and enforcement reports to identify emerging trends, unusual activities, or reputational risks, supporting the continuous refinement of monitoring strategies.
• Strategic Recommendations – Contribute to strategy development by proposing improvements in brand monitoring focus, investigative priorities, and enforcement workflows based on real-time findings.
• Agility & Innovation – Embrace shifting priorities and program-specific needs with flexibility, proactively introducing new ideas and tools to optimize brand monitoring processes.

What You’ll Need:

• Candidates with a background in Brand monitoring/protection, Research, or Data Analysis (minimum 1-2 years) are highly valued.
• Collaboration & Relationship Building – Proven ability to work effectively with cross-functional teams and cultivate strong, trust-based client relationships.
• Time Management & Multi-tasking – Skilled at managing multiple priorities and deadlines in a fast-paced environment. Integrity & Cultural Awareness – Demonstrates professionalism, ethical conduct, and sensitivity to diverse perspectives and global audiences.
• Engagement & Active Listening – Fully engaged in all communications, with strong listening skills to understand and respond to client and team needs.
• Communication Skills – Exceptional written and spoken English, with the ability to communicate clearly and professionally at all levels.
• Customer Focus – Committed to delivering high-quality service and maintaining a client-first mindset in every interaction.
• Attention to Detail & Trend Identification – Highly detail-oriented with the ability to detect patterns, anomalies, and emerging trends in data.
• Critical Thinking & Problem Solving – Strong analytical mindset to evaluate issues, troubleshoot effectively, and provide actionable solutions.
• Research & Investigation – Advanced research skills for identifying and analyzing fake, infringing or suspicious content across platforms.
• MS Office Proficiency – Experienced in Microsoft Excel, PowerPoint, and Outlook for reporting, presentations, and communications.
• Tech-Savvy – Solid understanding of internet technologies and digital environments relevant to brand monitoring and online enforcement.

Our SaaS-based enterprise platform collects intelligence data in real-time across open and closed sources. This enables you to map, monitor, and mitigate your digital risk footprint.

Through a combination of our industry-leading Machine Learning capabilities and our peerless Human Analytics, we deliver actionable threat intel well before your organization is at risk.