Hona is a client experience platform built for law firms to simplify and strengthen communication with their clients. Legal work can be complex and difficult for clients to follow, which is why Hona helps firms proactively keep clients informed at every stage of their case. Through automated updates and a clean, user-friendly dashboard, clients can easily track progress, understand key milestones, and know what to expect next.

In addition to status updates, Hona allows clients to upload documents, securely message their legal team, and share feedback—all in one place. Hona integrates seamlessly with the law firm's existing case management systems, making it easy to implement without disrupting day-to-day operations.

Hona's long-term vision is to transform client communication across the legal industry by making clarity and transparency the standard.

Hona is seeking a Senior DevOps Quality Assurance Engineer

You will play a pivotal role in advancing our DevOps and Quality Assurance practices, particularly within the context of our TypeScript Monorepo hosted on Amazon Web Services. Your primary focus will be on designing, implementing, and expanding the tools and infrastructure required for maintaining high-quality standards while enabling rapid, continuous delivery. As we move to a multi-team engineering environment, your expertise will be instrumental in establishing robust quality gates and automated testing frameworks as Hona continues to expand.

Responsibilities:

• Quality Infrastructure: Design and maintain infrastructure as code (IaC) using tools like Terraform to support automated testing environments and quality assurance workflows.
• Test Automation: Develop and maintain comprehensive test automation frameworks, including unit, integration, and end-to-end testing pipelines.
• Continuous Integration/Continuous Deployment (CI/CD): Implement and manage CI/CD pipelines with integrated quality gates, ensuring code meets quality standards before deployment.
• Performance Testing: Set up and manage automated performance testing infrastructure to ensure system reliability and scalability.
• Quality Metrics and Monitoring: Establish and track key quality metrics, implementing automated monitoring and alerting systems to maintain high quality standards.
• Collaboration: Work closely with development teams to integrate quality practices into the development lifecycle and provide guidance on testing best practices.

Requirements:

• Proven experience as a DevOps Engineer or QA Engineer with at least 3 years of experience in quality assurance and development operations.
• Expertise in cloud platforms such as AWS, Azure, or GCP.
• Hands-on experience with test automation frameworks and tools (e.g., Jest, Cypress, Selenium).
• Strong experience with CI/CD tools (e.g., Jenkins, GitLab CI) and integrating quality gates.
• In-depth knowledge of performance testing tools and methodologies.
• Experience with containerization and orchestration tools (e.g., Docker, Kubernetes).
• Solid understanding of testing best practices, including test-driven development (TDD) and continuous testing.
• Excellent problem-solving and communication skills.
• Experience with Temporal.io is a plus.

Benefits:

• Flexible working hours and remote work options.
• Opportunities for career growth and development.
• Collaborative and supportive work environment.
• Fun company culture with regular team-building activities and events.

If you are a passionate and experienced DevOps Quality Assurance Engineer looking for an exciting new challenge, we would love to hear from you. Apply today to join our team at Hona and help us maintain high quality standards while enabling rapid, continuous delivery!

Technical Problems we are solving

Current:

• Mapping data from any CRM to a unified Hona schema along with unstructured metadata
• Robust workflows so that data changes trigger specific actions based on filter criteria so that data can seamlessly flow between a business' CRM and their client and vice versa
• A completely customizable client portal with views and interactions based on custom matching rules and dynamic data
• 2 Way Communication flow from the CRM to the client based on client preferences (email, sms, push) and vice versa
• Client user management across multiple businesses
• Business Reputation Management

Future:

• Network of businesses to create a two sided marketplace matching clients to businesses further cementing the utility of Hona
• Extending workflows to external APIs and providers to completely own all client interactions with a business from start to finish handling the first interaction on a businesses website for lead generation to payment processing and reputation management.

Tech Stack:

• Typescript
• React
• Node/express
• Docker
• AWS ECS
• MySQL
• Temporal.io