About Phonely

There are billions of calls made every day which will soon be handled by AI. Today 70% of business customer support calls are outsourced to call centers and contact centers. These call centers are looking for a solution that they can build simulate, and deploy voice agents all in one platform. We are building this.

Through YC we grew at 22% week over week and went through demo day with the some of the top revenue in the batch. We already work with the largest contact centers in the world and are looking for people that want to build the future of AI phone support together.

About Phonely

Phonely is building the platform layer for AI voice automation. Every day, millions of phone calls are made to businesses, from scheduling appointments to answering questions to routing to the right department. We believe AI will soon handle most of those conversations, and we’re working to make that transition possible.

Our platform helps companies build, deploy, and manage AI voice agents that can reliably replace human phone reps. To do that well, we’ve built infrastructure from the ground up, real-time voice pipelines, custom-tuned LLMs, observability tools, and no-code conversation editors to ensure performance that scales.

We’re backed by Y Combinator and other top investors, growing quickly through a mix of inbound and enterprise interest. Our customers range from startups to large enterprise groups moving thousands of calls per day through our system.

Why this role

We’re looking to bring on an Account Executive to help us meet growing demand. You’ll be joining early, helping shape both the sales motion and the customer experience. This is a cross-functional role: you’ll work directly with our CEO, product team, and early customers to build a sales foundation that scales.

What you’ll be responsible for

• Managing the full sales cycle, from initial outreach to signed contract
• Running discovery with business and technical buyers (heads of support, IT leaders, contact center ops)
• Qualifying inbound leads and identifying where Phonely can provide real value
• Working outbound to build relationships with target accounts
• Collaborating with product and engineering to feed back customer insights
• Helping define our early sales process: messaging, metrics, tools, and structure
• Participating in pricing, contracting, and security reviews when needed

What we’re looking for

• 2–5 years of quota-carrying experience in a B2B SaaS environment
• A track record of meeting or exceeding quota in a fast-paced environment
• Experience selling to both technical and business audiences
• Strong communication skills and a curiosity-driven approach to customer needs
• Comfort working independently and collaboratively in a small team
• Familiarity with voice, AI, or CX tools is helpful but not required

What it’s like to work here

We’re a small, product-driven team working on a fast-evolving space. We value speed, iteration, and thoughtful communication. You’ll be joining during a foundational phase where your input will shape how we sell, support customers, and scale the company.

We believe the best ideas come from people closest to the work. If you’re excited by working on an early-stage product, talking to customers daily, and helping shape how a new category is sold, we’d love to meet you.

To achieve human-level performance with voice AI agents, we need 99.9% reliability across all verticals. Building a high-performing Voice AI solution requires a combination of key elements:

1. Voice AI Infrastructure: Develop robust systems that can handle real-time conversations seamlessly.
2. API Integrations: Connect with relevant software to ensure smooth interactions.
3. LLM Testing, Simulation, and Evaluation: Validate models under various conditions to ensure accuracy.
4. Performance Monitoring: Continuously track metrics to optimize system performance.
5. Countless Other Tasks: From scaling infrastructure to managing edge cases, achieving this level of reliability is no small feat.

We’ve brought all of these elements together in one place so enterprises can integrate reliable and accurate voice AI into their offerings in minutes, not months.