Topline Pro believes that home service pros and small businesses are the backbone of the economy and have gone too long without the right technologies. We are enabling service businesses to grow their business online. In a way, we’re building Shopify for service businesses to (1) bring the business online with a website, (2) market the business, and (3) manage everything from one place.

Topline Pro is co-founded by Nick Ornitz (CEO) and Shannon Kay (CPO). The team is YC-backed and seed-funded.

We care deeply about a culture that is inclusive and equitable for people of all backgrounds and experiences. We particularly encourage people from communities that tend to be underrepresented to apply, including but not limited to women, people of color, and people who identify as LGBTQ+.

We believe “great candidates” do not come about through simply a checkmark next to past experiences. We believe in hiring people not just skills. Even if you do not check every box but find excitement at the prospect of working with us in this capacity, please apply.

About Topline Pro

We’re building AI powered Shopify for service businesses. We help service pros (e.g., roofers, landscapers, painters, cleaners) acquire direct business, fast. Up and running within minutes using Gen AI, our digital storefront products help pros get discovered, trusted, and booked repeatedly.

Topline Pro is co-founded byNick Ornitz (CEO) andShannon Kay (CPO) with an excellent team of 70+ rockstars with plans to expand more in 2025. We serve thousands of local service businesses and were named as one of the2023 and 2024 top 50 Tech Companies building for SMBs.

We're YC-backed and well funded with several years of runway, and we’ve experienced rapid growth in the past year. We're in a phenomenal position to scale—with the financial foundation, product-market fit, and momentum to go big. You’ll be joining at an inflection point—where the groundwork is laid and the path to massive impact is clear.

We’re expanding our Marketing team, and this role will be foundational in bringing our brand to life through compelling content, engaging events, and consistent storytelling. As we continue to grow, we’re looking for someone excited to help shape how Topline Pro shows up across channels and connects with our service pro community. You’ll play a key role in scaling our brand presence during this next phase of growth. This is your chance to join a company that’s not only growing fast, but reshaping an entire industry.

We believe “great candidates” do not come about through simply a checkmark next to past experiences. We believe in hiring people not just skills. Even if you do not check every box but find excitement at the prospect of working with us in this capacity, please apply.

⚡ What you'll do

As a Marketing Generalist / Coordinator at Topline Pro, you'll play a key role in driving our brand visibility, content execution, and event presence. This is a hands-on, collaborative role ideal for someone with a knack for storytelling and a passion for building systems that scale.

• Lead content production efforts by coordinating briefs, scheduling shoots, and collaborating with our videographer to bring ideas to life
• Manage and grow our social media presence (Instagram, LinkedIn, TikTok, etc.)—from content planning to publishing and community engagement
• Support in-person brand initiatives , including trade shows and events , by handling logistics, coordinating vendors, and ensuring a polished Topline Pro presence
• Coordinate our company podcast , ensuring smooth scheduling and communication with guest speakers, and managing post-event assets
• Develop and maintain a process for enhancing social proof and improving external brand presence 
• Contribute to broader branding and messaging initiatives , writing and editing content that aligns with our voice across channels
• Help maintain a strong operational backbone for the marketing team, building repeatable systems for campaign and project execution
• Create and manage project briefs, timelines, and trackers to keep marketing initiatives organized and on schedule, supporting cross-functional collaboration and execution clarity

🎯 What we’re looking for

• 2–4 years of experience in marketing, brand, or content-related roles (agency or in-house), preferably in fast-paced startup environments
• Excellent copywriting and storytelling skills with a sharp eye for detail and consistency across brand touchpoints
• Experience managing social media accounts for a brand, including scheduling, content ideation, and engagement
• Strong project management and organizational skills; able to juggle multiple workstreams and meet deadlines without sacrificing quality
• Confidence in coordinating with vendors, internal stakeholders, and external guests to execute events and initiatives
• A proactive communicator who’s comfortable working cross-functionally across teams
• You thrive in ambiguity and are energized by building new systems and processes from scratch
• NYC-based and excited to be in the Williamsburg office 5 days a week

🤗 Who you are

• ​​Passionate about tech and mission-driven work
• A team player who thrives in fast-paced, high-growth environments
• A natural connector who can coordinate people, processes, and ideas into a cohesive whole
• Brings positivity, grit, and a can-do mindset to every interaction
• Self-starter who takes ownership and is always looking for ways to improve

🙌 What we offer

• Competitive cash compensation ($75-85K) + equity package
• Work 5-days in office from our new office in Domino Park, Brooklyn
• Full Medical, Dental and Vision Health Coverage
• Computer and workspace enhancements
• Monthly stipend for mental and physical health
• 401(k) plan (non-matching)
• Unlimited vacation, 9 company holidays, and 1 personal volunteer day a year
• Opportunity to take on significant responsibility and ownership in scaling a product that can change the lives of home service pros
• Fun-filled team that doesn’t take themselves too seriously, including virtual cameos from the team dog mascots Caro and Alta

We are leveraging the latest Generative AI technologies to enable service based small businesses to easily scale their businesses. We'd love to chat with those that have a wide range of engineering skills.