LiveFlow is the unified AI-ERP & FP&A platform.

We're on a mission to transform the $200B+ accounting & finance industry by replacing the fragmented, legacy finance stack with one intelligent system — eliminating the manual operational work for accounting & finance teams.

Serving +6,000 businesses.

HQ in New York, with team members around the globe.

We are backed by world-class investors like YC, Seedcamp, WndrCo, Moonfire, Bradley Horowitz (VP Product, Google), Tomer London (Co-Founder, Gusto), and more.

About LiveFlow

We are building the next-generation accounting and finance platform to enable lean finance teams to run massive enterprises.

We have raised over $21M from top-tier investors including:YC,YC Continuity,ValarSeedcamp,WndrCo,Moonfire,Bradley Horowitz (VP Product, Google) and more.

We are helping thousands of companies to streamline their financial workflows and we havehundreds of 5/5 ratings on G2.

Our founding team previously worked at Europe's fastest growing fintech,Revolut.

About the Role

As an Implementation Specialist, you'll be the driving force behind how customers experience Flow. You'll own the end-to-end implementation process — from onboarding to go-live — working directly with customers to ensure they get the most out of our platform. This is a hands-on, customer-facing role where your frontline insights will directly shape the product.

What You'll Do

• Drive end-to-end implementations of Flow, managing timelines, migrations, and configurations to get customers live quickly and confidently.

• Be the customer's go-to person throughout the implementation journey, delivering a white-glove experience that sets them up for long-term success.

• Spend significant time on-site with customers, providing hands-on training, guidance, and support as they transition from legacy systems.

• Partner closely with Product and Engineering to translate customer feedback into product improvements, acting as the voice of the customer internally.

• Build and refine implementation playbooks and processes as we scale.

What We're Looking For

• Experience in implementation, customer success, or consulting roles — Ideally in accounting, finance, or ERP software.

• Someone who thrives in front of customers and is comfortable being on-site regularly.

• Strong project management instincts — you can juggle multiple implementations without dropping the ball.

• A collaborative mindset and the ability to work across teams to get things done.

• Comfort with ambiguity — we're building something new, and you'll help define how implementations work as we grow.

You must have fundamental Accounting knowledge to succeed in this role.

The location for this role can either be

• New York, NY

• Austin, Texas

• Remote, USA

Backend: an Elixir/Phoenix application, deployed on AWS via Terraform

Frontend: a React application using NextJS, TypeScript, and TailwindCSS, hosted on Vercel