Product Manager - Associate at CozmoX AI (W22)
$100K - $200K  •  0.50% - 2.00%
We help you build AI Employee who can speak, think and do
San Francisco, CA, US / New York, NY, US
Full-time
US citizen/visa only
1+ years
About CozmoX AI

CozmoX provides AI employees powered by advanced voice technology that enables natural, human-like conversations.

These digital workers communicate fluently with customers and stakeholders while handling repetitive tasks 24/7. Through our no-code platform, businesses can deploy AI employees that manage entire processes through voice interactions, replacing multiple software tools with unified solutions.

We’ve unveiled 3 powerful AI employees, with more to come: Liza (Sales Executive) - Engages in natural voice conversations throughout the sales cycle, from initial prospect calls to negotiations and closure. She handles qualification calls, follow-ups, and maintains CRM records while building rapport through intelligent dialogue. Alex (Debt Collector) - Conducts professional voice communications for collections, speaking with customers to arrange payments, negotiate plans, and ensure timely follow-ups while maintaining regulatory compliance. Zara (Receptionist) - Masters voice-based front-office management, engaging in natural conversations to route calls, schedule appointments, take detailed messages, and resolve customer inquiries with a friendly, professional tone.

Like the industrial revolution transformed farming, we're revolutionizing workplace communication. By automating routine conversations and tasks, human teams can focus on creativity, problem-solving, and business growth.

We're the first in the Middle East and Africa to offer this kind of technology, but we work with businesses all over the world. We're backed by Y Combinator, Goodwater Capital, Dubai Future District Fund, Rebel Fund, and Trampoline Venture Partners, and have raised $3M in our latest round.

About the role
Skills: Data Modeling, Data Analytics

About Cozmo AI

Cozmo AI builds AI Employees who can speak, think, and do.
We help enterprises deploy voice-native AI teammates that drive revenue across sales, support, and collections replacing costly human workflows with intelligent, always-on agents.

Backed by Y Combinator, Goodwater Capital, and Dubai Future District Fund, we’ve reached $1.5 M ARR in < 6 months, and are scaling from $1.5 M → $10 M ARR in 12 months.

The Role

We’re looking for a Product Manager who lives at the intersection of data and behavior — someone who can read dashboards like a scientist but think like a storyteller.

You’ll own the full cycle of how our customers use Cozmo AI — from activation to expansion — translating raw usage data and client feedback into product decisions that drive retention, stickiness, and growth.

What You’ll Do

  • Own product analytics: Define, instrument, and interpret key metrics (activation, retention, usage depth, workflow success rates, etc.).
  • Turn data → insight → action: Identify behavioral patterns that separate power users from casual ones, and design experiments to replicate success.
  • Collaborate deeply: Work with Engineering, Design, and Forward-Deployed Teams to improve agent UX, dashboard usability, and enterprise integrations.
  • Close the loop: Partner with Customer Success to gather qualitative insights from live deployments and use them to prioritize roadmap items.
  • Drive impact: Champion data-informed decisions that make our AI employees more intelligent, contextual, and effective over time.

You Should Have

  • 1 + years of PM or product-data hybrid experience in B2B SaaS / AI / voice tech.
  • Strong command of analytics tools (Mixpanel, Amplitude, Looker Studio, SQL, or equivalent).
  • Obsession with understanding why users behave a certain way, not just what they do.
  • Ability to communicate complex insights clearly to executives, engineers, and customers alike.
  • Bonus points for experience in LLM / voice AI / workflow automation / CRM integrations.
  • Bonus if you have a problem solving background.

Why Join Us

  • Be part of a category-defining company that’s rewriting how enterprises work.
  • High-ownership culture: zero bureaucracy, full accountability, rapid execution.
  • Competitive salary, meaningful equity, and global impact.
Technology

We will provide all the details during the interview process.

Interview Process

Stage 1: Founder Screen (30–45 min)

Led by: Alok (CEO) or Nuha (CTO)
Goal: Assess mindset, clarity of thinking, and cultural alignment.
What we’re looking for:

  • First-principles thinking and speed of reasoning
  • Curiosity about data and user behavior
  • Ability to link product improvements to business impact
  • Communication clarity and founder-level ownership

Stage 2: Product Deep Dive Assignment (48–72 hours)

Goal: Evaluate analytical skill, prioritization, and storytelling.
Format: Case study (you’ll receive real anonymized product usage data or feature snapshot).
Deliverable:
A short deck (max 5 slides) answering:

  1. What’s working and what’s not in the usage data?
  2. Which user behaviors predict activation or drop-off?
  3. What 2 product changes would you make to improve retention or monetization, and why?
  4. Optional: How would you validate these hypotheses with experiments?

Stage 3: Product & Data Systems Interview (60 min)

Led by: Engineering Lead + Product Analyst
Goal: Understand technical fluency and product depth.
What we assess:

  • Comfort with analytics tools (Mixpanel, SQL, Amplitude, etc.)
  • How you think about instrumentation, funnel setup, and event taxonomy
  • Understanding of AI product feedback loops and usage telemetry

Stage 4: Culture + Execution Fit (30–45 min)

Led by: Founders / FDT Head
Goal: Evaluate bias for action, adaptability, and Cozmo culture fit.
Signals:

  • Strong ownership mindset (moves fast without waiting for perfect data)
  • Comfort in ambiguity
  • Obsessed with results and iteration
  • Can thrive in high-speed “war mode” environment

Outcome: Final round → offer discussion within 24–48 hours.

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