Product Operations Manager at PermitFlow (W22)
$125K - $175K
TurboTax for Construction Permitting
New York City, NY
Full-time
US citizen/visa only
3+ years
About PermitFlow

PermitFlow is redefining how America builds. Pre-construction remains one of the most broken and manual parts of the $1.6T construction industry, causing massive delays, wasted capital, and lost opportunity across the built world. Our AI workforce delivers unprecedented speed, accuracy, and visibility to pre-construction β€” accelerating housing development, enabling clean-energy projects, and driving economic growth in communities nationwide. To date, we’ve powered over $20B in real estate development, helping builders and contractors move faster, reduce risk, and scale with confidence.

We’re entering hypergrowth with clear product-market fit and a world-class team from top AI and construction companies. We’ve raised over $36.5M from Kleiner Perkins, Initialized Capital, Y Combinator, Felicis Ventures, and Altos Ventures, alongside backers from OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber. We are on a mission is to modernize how the built world operates.

About the role

πŸš€ About PermitFlow

PermitFlow is redefining how America builds. Pre-construction remains one of the most broken and manual parts of the $1.6T construction industry, causing massive delays, wasted capital, and lost opportunity across the built world. Our AI workforce delivers unprecedented speed, accuracy, and visibility to pre-construction β€” accelerating housing development, enabling clean-energy projects, and driving economic growth in communities nationwide. To date, we’ve powered over $20B in real estate development, helping builders and contractors move faster, reduce risk, and scale with confidence.

We’re entering hypergrowth with clear product-market fit and a world-class team from top AI and construction companies. We’ve raised over $36.5M from Kleiner Perkins, Initialized Capital, Y Combinator, Felicis Ventures, and Altos Ventures, alongside backers from OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber. We are on a mission is to modernize how the built world operates.

Our HQ is in New York City with a hybrid schedule (3 in-office days per week). Preference for NYC-based candidates or those open to relocation.

βœ… What You’ll Do

  • Partner closely with Product, Engineering, Analytics, and AI teams to build the operational backbone that drives faster, smarter product development.

  • Streamline how insights, data, and customer feedback flow through the product lifecycle: discovery, prioritization, design, build, launch, and iteration.

  • Lead the design and improvement of product processes, tools, and systems that scale with our growth.

  • Collaborate cross-functionally with Operations, Sales, and Customer Success to ensure launch readiness and alignment across teams.

  • Develop and maintain dashboards, metrics, and experimentation frameworks to measure product impact and team efficiency.

  • Act as the connective tissue across product and go-to-market teams, improving communication, documentation, and execution velocity.

  • Support the integration of AI workflows and data-driven automation into core product and operational processes.

  • Identify bottlenecks in product delivery and implement improvements to increase speed, quality, and repeatability.

πŸ™Œ What We’re Looking For

  • 2+ years of experience in product operations, product strategy, or a similar cross-functional role at a high-growth SaaS or AI-driven company.

  • Strong operational mindset: process design, data-informed decision making, and systems thinking.

  • Proven ability to collaborate across product, engineering, analytics, and business functions to drive alignment and execution.

  • Strong analytical and data literacy skills; able to synthesize insights and guide prioritization.

  • Excellent communicator who can bridge technical and business teams.

  • Experience with product and analytics tools (e.g., Tableau, Looker, Amplitude or similar).

  • Familiarity with AI workflows or interest in how AI augments modern product development.

  • Startup mindset: resourceful, proactive, and comfortable building from 0β†’1.

πŸ’™ Benefits:

  • πŸ“ˆ Equity packages

  • πŸ’° Competitive Salary

  • 🩺 100% Paid health, dental & vision coverage

  • πŸ’» Company issued laptop

  • 🎧 Home office & equipment stipend

  • 🍽️ Lunch & Dinner provided via UberEats w/ a fully stocked kitchen

  • 🚍 Commuter benefits

  • 🎀 Team building events

  • 🌴 Unlimited PTO

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