AI Insurance is the platform that small-to-midsize insurance companies use to run every part of their business. Before we showed up, they used spreadsheets and filing cabinets – wasting as much as 60% of revenue on administrative expenses. We’re doing what Salesforce did for SMB sales teams, but we’re tapping into the over 10,000 insurance companies that waste $238 Billion dollars annually.

Digitizing these businesses is only the beginning. As our customer base grows, we are building the largest insurance dataset ever created. Using it, we can leverage machine learning to automate the claims and underwriting process entirely – redefining the insurance experience from purchase to claim payment.

AI Insurance is transforming how commercial insurance companies operate by automating core workflows like underwriting, quoting, and client servicing. Our SaaS platform helps insurance teams work faster and smarter by combining AI-powered decision support with human-friendly, configurable software.

We're looking for a part-time (1-3 hours/week) API Technical Writer to own and expand our API documentation and developer resources. You'll work independently to understand our APIs, proactively identify documentation gaps, and collaborate with engineering and product to create comprehensive, developer-focused documentation. Your work will include writing and updating API references and providing examples to help developers successfully integrate with AI Insurance's APIs.

What You’ll Do

• Write, edit, and maintain high-quality documentation across our public documentation site (https://aiinsurance-1ef97d09.mintlify.app/), including:
  • API reference documentation with endpoint specifications, parameters, and response schemas
  • Code examples for API endpoints
  • Getting started guides and quickstart tutorials for developers
• Collaborate with engineers to document new API endpoints, breaking changes, and versioning updates
• Review existing API documentation and propose improvements in clarity, completeness, and developer experience
• Create and maintain code samples and interactive API explorers
• Help develop internal API standards and documentation templates to ensure consistency across all endpoints

What We’re Looking For

• Proven experience writing API documentation for web APIs
• Developer mindset with hands-on experience testing and working with APIs
• Strong technical skills including ability to test API endpoints using tools like cURL, Postman, or similar
• Excellent written communication skills with ability to explain technical concepts clearly to developers
• English fluency, written and spoken
• Bonus: Experience working with Markdown, Git, and documentation platforms like Mintlify
• Bonus: Familiarity with the insurance industry

Why Work With Us

• Small, high-trust team where your work will have a big impact
• Fully remote and async-friendly
• Work on a modern product that solves real pain points in a legacy industry

We are using React on the front end, and node.js on the back end. Our database is Postgres!