Taktile is a technology company building cloud-native software that underpins the financial products of the future. Taktile exists to create value for organizations through smarter and safer decisions at scale. Our goal is to become the world's leading software provider for automated decision-making in the financial services industry and, to date, our software has been used by our customers to power over 15 million credit decisions.

Taktile is based in Berlin and New York City. It was founded by machine learning and data science veterans with extensive experience building and running production ML in financial services. Our team consists of engineers, entrepreneurs, and researchers with a diverse set of backgrounds. Some of us attended top universities such as Harvard, Oxford, and ETH Zurich and some of us have no degree at all. We have accumulated extensive work experience at leading tech companies, startups, and the enterprise software sphere. Our backers include Y Combinator, Index Ventures, firstminute Capital, and stellar angels such as the founders of Looker, GitHub, Mulesoft, Datadog and UiPath.

About us

Taktile is building the world's leading risk platform for managing critical, highly automated decisions. Our product enables customers to prevent fraud, combat money laundering, and expand access to credit for small businesses, among many other impactful use cases. Millions of decisions powered by Taktile are made daily across the globe.

With offices in New York, Berlin, and London, our team brings together engineers, entrepreneurs, and researchers with diverse experiences and backgrounds. Some team members graduated from top institutions like Harvard, Oxford, and Stanford, while others excel without formal degrees. Collectively, we bring experience from leading tech companies, startups, and enterprise software.

Our backers include Y Combinator, Index Ventures, Balderton, and stellar angels such as the founders of Looker, GitHub, Mulesoft, Datadog, and UiPath.

That's where you come in.

About the role

As our new Workplace Experience Manager, you’ll be the heart and soul of our New York office. You’ll ensure an inspiring and efficient workplace environment, oversee all daily office operations, and act as the go-to person for anything office-related. From managing our suppliers and hardware to owning our merchandise and perks, you’ll play a key role in shaping the employee experience. You’ll work closely with other Workplace Experience managers to prepare and coordinate our annual company offsites and internal events, helping to foster a vibrant team culture across locations.

With your pragmatic and hands-on mentality, you directly report to the Head of Operations and set the guardrails for our organization to evolve into a solid and well-oiled engine for innovative decision design. This role will require hands-on work, time management, as well as organizational skills, and an entrepreneurial mindset to transform ideas into reality. This is why we are looking for a professional with an interest and first-hand experience in office operations or office management.

What will you do

Office Management and Operations:

• Own and manage all aspects of our New York office operations to create a positive, healthy, and welcoming work environment.

• Proactively drive all New York office operations by serving as the main point of contact for office-related needs, including coordination with vendors and suppliers, ordering and managing office supplies, and handling communication with service providers.

• Lead end-to-end hardware and equipment management—from procurement to maintenance and returns.

• Create and manage the yearly office budget, including forecasting and tracking expenses.

• Continuously identify and implement opportunities to improve onsite and remote employee perks.

• Manage company merch and gifts for employees, customers, and investors.

• Coordinate third parties on site, welcome customers, candidates, stakeholders, and other visitors, and ensure a professional set-up of all operations on-site.

Organize company events:

• Coordinate with Workplace Experience managers to organize and execute company-wide events, including offsites, local team gatherings, and remote-friendly initiatives.

• Plan, budget, and manage logistics for team and cultural events in the NY office, while maintaining an annual company event calendar and acting as the main point of contact for all company-wide initiatives.

Background requirements

• You have professional experience in office operations, office management, or as an executive assistant.

• You are proactive, have a broad interest in ops topics, and you’re able to quickly delve into new situations and questions with a hands-on approach.

• Strong organizational skills and the ability to work independently as well as collaboratively.

• You are pragmatic and hands-on with a good sense of when to strive for innovation and when not to reinvent the wheel and bring in best practices.

• You are fluent in English.

What we offer 

• Receive top-of-market equity and cash compensation. 

• Get access to a self-development budget that you can use to, e.g., attend conferences, buy books, or take classes.

• Make an impact and meaningfully shape an early-stage company. 

• Experience a truly flat hierarchy. Interact with and learn directly from the founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo.

Our Stance

We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply.

We seek to actively recognize and combat racism, sexism, ableism, and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears.

Teck Stack: Python, Figma, React, Kubernetes, Kubeflow, Vega, Docker, AWS/GCP, TensorFlow, FastAPI