India's leading digital health destination for Dermatology, Nutrition & Wellness. A multi-condition health platform providing Telehealth, AI-powered treatment plans, and Rx-grade products. Clinikally's platform is rapidly having a positive, real-life impact on millions of dermatology & nutrition consumers across India and are is the way Indians access quality products & virtual care.

Our treatment plans for condition-specific and healthy skincare, haircare, and overall wellness comprise the most effective cosmeceuticals and deliver unmatched results. We connect users to specialty providers for online consults in under 30 minutes, and generate personalized treatment plans with the most effective cosmeceutical and Rx-grade solutions delivered to their doorsteps. By bringing leading skin doctors online and their valued recommendations under one comprehensive platform, we are making trusted and science-backed healthcare accessible to all.

At Clinikally (YC S22), we're seeking a capable and self-driven Lead Solution Architect & Functional Specialist (ERP D365) to be the internal owner, optimizer, and visionary for our crucial Microsoft Dynamics 365 Business Central infrastructure.

If you're a seasoned D365 BC expert with a deep understanding of its technical depths and functional nuances, and a track record of translating business needs into powerful system solutions within a high-volume D2C or e-commerce environment – this is your chance to solidify the backbone of a truly transformative healthtech company. You'll be instrumental in ensuring our engineering-first, AI-native approach translates into flawlessly executed operations, directly supporting our rapid scale and the superior customer experience we promise.

What You'll Be Doing:

• Own the D365 BC Ecosystem: Serve as the internal go-to expert for all Business Central (D365 BC) development, functional support, and continuous improvement.
• Architect & Enhance Core Modules: Drive customizations, code optimizations, and feature enhancements for our newly developed and highly customized Warehouse Management System (WMS), Order Management System (OMS), and Finance modules.
• Automate Business Workflows: Collaborate cross-functionally with operations, finance, sales, and product teams to design and implement automated workflows across warehousing, accounting, sales, returns, and fulfillment.
• Integrate Seamlessly: Lead integrations between Business Central and our e-commerce platforms, logistics partners, payment gateways, and H2H Banking solutions, ensuring data flows effortlessly.
• Develop & Report: Design, develop, and maintain critical reports and dashboards using AL, Power BI, or Jet Reports, providing real-time insights into our operational and financial health.
• System Health & Compliance: Support all phases of system lifecycle, including data migration, sandbox testing, upgrades, and deployment activities, while maintaining expertise in India-specific modules (GST, TDS/TCS, E-invoicing / E-way Bills, No Series, Multi-location inventory, Batch level tracking, etc.).
• Empower Users: Provide expert user support and functional troubleshooting, ensuring our teams maximize their efficiency with BC.

What We're Looking For:

• 3+ years of dedicated, hands-on experience as a Developer and Functional Consultant with Microsoft Dynamics 365 Business Central (D365 BC).
• Exceptional expertise in AL programming for Business Central custom development and modification.
• Deep practical experience with BC Web Services / APIs, integration frameworks, and middleware tools.
• Proficiency with SQL Server, data models, and report customization.
• Prior experience integrating BC with high-volume e-commerce platforms, order management systems, and logistics/fulfillment networks.
• Hands-on experience with advanced warehouse functionalities including bins, picks, put-aways, and complex multi-warehouse logic.
• Strong functional knowledge of Indian finance and taxation modules (GST, TDS, E-invoicing, reconciliation).
• Proven understanding of B2C e-commerce operations, including high order volumes, reverse logistics, multi-channel inventory syncing, SKU management, batch/serial tracking, and RTO scenarios.
• A tech-driven problem solver with a practical understanding of end-to-end business operations.
• A strong communicator who can seamlessly bridge the gap between technical solutions and business user needs.
• Comfortable thriving in a high-growth, fast-moving startup environment, taking full ownership and driving initiatives end-to-end.
• Familiarity with Power Platform (Power Automate, Power BI) is highly preferred.

What We Offer:

• Competitive Compensation: A strong salary package that reflects your expertise and the critical nature of this role.
• High Impact & Ownership: This is your chance to directly manage and scale the ERP systems that power our entire D2C operation.
• Accelerated Learning: Work alongside a passionate founding team and brilliant minds, tackling complex challenges daily. Your growth trajectory here will be steep.
• Dynamic & Collaborative Culture: Be part of a vibrant, fast-paced environment where ideas are welcomed, and execution is king.
• Health & Wellness Benefits: We care about our team's well-being.

Ready to be the indispensable ERP architect and functional expert who powers our scale? We'd love to hear how your expertise aligns with our mission! Please send us your resume and a compelling cover letter. Tell us why you're the ideal fit!