Community Phone Company YC W19 built a simple cloud phone system for businesses that don't operate a call center.

Our solution lets a business get all modern voice features (re-route if busy, greeting menu and IVR, programmable caller ID, cloud voicemail, etc) on their existing office phone and existing employee cell phones. All employees onboard instantly, no wifi required, no app to download. Businesses should not be missing out on orders because they can only take one call at a time, and they shouldn't need an IT person in order to get a modern business phone system.

About Us

Community Phone is building the best phone for communities in America. We power your hair salon’s business line, your auto-body shop’s texting and booking, your local government’s operations hotline, and even your mom’s phone-on-her-computer. With over 20,000 customers today, we’re on a mission to become the Square of community communications. Our ~80-person team spans 15 countries and is backed by Y Combinator Accelerator and its Continuity Fund. We’re customer-obsessed: when a network outage hit, everyone—from recruiters to engineers—jumped on calls to help. If you thrive on impact and hustle, join us.

Your Mission

As our Performance Marketing Manager, you’ll single-handedly command our digital marketing stack end-to-end. Partnering with Product, Engineering, and Growth, you’ll design, implement, launch, and optimize all of our digital marketing campaigns and user journeys to drive measurable results and exceptional experiences. Simply put, you’ll steer our digital marketing roadmap from concept to conversion.

What You’ll Actually Do

Performance Marketing Execution

• Own the digital marketing channels for our B2B and DTC products. You will take on everything from channel strategies and roadmapping down to execution of the campaigns and weekly optimization.
• Leverage data and analytics to inform bid strategies, audience segmentation, and creative approaches that enhance performance and efficiency.
• Collaborate with the Product Marketing Manager to test new positioning and messaging in an effort to drive rapid growth in our target ICPs and personas.

MarTech Implementation & Data Coordination

• Ensure no data gap goes untracked—implement and maintain GTM tags, Mixpanel events, GA4 goals, Hotjar heatmaps, and BI dashboards.
• Partner with Engineering to ensure lead flow is frictionless, lead attribution is accurate, and the necessary CRM properties are populating.
• Dive deep into data to find meaningful trends and insights, which fuel new opportunities and ideas

Design Best-in-Class Digital Experiences

• Contribute to the design and execution of digital experience improvements, such as web design improvements, lead flow designs, and self-service capabilities.
• Collaborate with the product team to enhance and test landing page experiences and conversion paths.
• Embody a culture of testing by creating a scalable and repeatable experimental testing design framework to uncover key insights, inform future campaigns, and identify new digital opportunities.

What We’re Looking For

• 7+ years in hands-on performance marketing with deep technical chops (GTM, JS tagging).
• Analytics mastery: Mixpanel, GA4, Hotjar, SQL or low-code querying.
• Operator mindset: You obsess over every user event, every data point, and ship fast.
• Strong communicator: You turn complex data into clear action items for all relevant stakeholders.

Nice-to-Have: experience in SaaS, B2B or telecom verticals; proficient in Next.js/React, HTML/CSS, and JavaScript debugging.

How We’ll Measure Success

• 100% Event Coverage: All core user actions instrumented within 30 days.
• 3%+ Site Yield Minimum: Ensure the right people come to the website and these people convert into buyers.
• 10% of Inbound Leads Checkout Online: Ensure people understand the product they are buying and can make a decision without sales.
• Team Enablement: Clear the path for our engineering, product, and product marketing teams to be able to do their best work.

AT&T Mediation API Django React Native Webflow React Web CSS/HTML/JS Python 3.0 Nginx Wireless XML SMTP Scrapy Five 9s of availability and multithreading Git SMTP & IMAP SMS/MMS