Got mentioned in YC light cone podcast 4 times one of the fastest growing YC companies ever. We are building AI support agent to solve super complex support issues.

Location: San Francisco (100% In-Office)
Experience: 5+ years
Salary: $200K - $350K • Offers Equity

About Us

At GigaML, we’re shaping the future of conversational AI, fully automating customer support to elite levels for enterprises with a lean team of engineers.

Our customers trust our agents to navigate complex, real-world conversations with clarity, accuracy and scalability. We've deployed AI agents that resolve over 1 million support tickets monthly for one of our early customers alone. Now working with the most recognizable names in food delivery and crypto, we are gaining significant traction as a frontrunner in this space against our biggest competitors.

With multi-year contracts secured across several industries and a large Series A round that recently closed with investors such as Y-Combinator and Nexus VP, we’re on track to power the next trillion voice interactions.

Why Join Us?

• Momentum: Be a part of a team that has seen validation from both customers and investors alike
• Ownership: Be a key contributor to cutting-edge ML projects transforming industries and influence the company’s technical direction
• Growth: Develop yourself alongside top-tier engineers and Founders

P.S. We’ve been endorsed on YC’s Light Cone podcast 4 times by Partners Harj Taggar and Garry Tan (who personally invested in GigaML) — here’s the video link to the most recent one

About the Role

We’re seeking a seasoned Senior Software Engineer with hands-on experience in building and deploying LLM-based products from scratch. You should take pride in your work and write high-quality, scalable code. If you thrive in a fast-paced, high-ownership environment, we want to hear from you.

What You’ll Do:

• Ship and Own Products: Rapidly contribute to our products, eventually owning your own product or product lines.
• Design Scalable Solutions: Crafting systems that remain fast, reliable, and secure as we grow.
• Translate Vision into Launches: Partner with founders and cross-functional teams to turn big ideas into clear plans, drive sprints, and land high-impact releases.
• Technical Leadership: Drive technical decisions and architecture design, shaping the foundation of our solutions.

Who You Are / Must-Haves:

• Exceptional Engineer
• Backend: Strong experience in Python (Django experience is a plus)
• Frontend: Proficiency in Next.js, React, and ShadCN
• Cloud: Proficient with AWS or Google Cloud
• Scalability: Familiarity with Kubernetes and Docker is a plus
• Entrepreneurial: Preference for candidates with experience at successful startups — former founders are especially valued
• Seasoned: 5+ years of hands-on engineering experience with roles in leadership
• Gritty: Capable of working long productive hours
• Strong Background: Degree from a top-tier engineering program

Perks & Benefits

• Extremely competitive total compensation
• Equinox Membership
• Wellness allowance
• Full health, dental, and vision coverage
• On-demand snacks, meals, and coffee to keep you fueled

Interview Process

• Screening call w/ recruiting lead (20 min)
• Intro call w/ CEO (15 min)
• Live coding round w/ CTO or Founding Engineer (1 hr)
• In-office interview (full day)

Backend: Django Front end: React Cloud: GCP We fine-tune Open-source LLMs with our own scripts