Founding Designer at Giga ML (S23)
$160K - $230K  •  0.50% - 1.00%
AI customer service agent for B2C Companies
San Francisco, CA, US
Full-time
US citizen/visa only
3+ years
About Giga ML

Giga ML is an applied AI lab focused on building end-to-end customer care agents, co-founded by Varun Vummadi and Esha Manideep. Varun left the Stanford PhD program in AI (2023) and Esha was ranked third at IIT KGP in 2023 to work on Giga ML. We raised $3.7 million in seed funding, led by Nexus, and are part of Y Combinator's S23 Batch. Garry Tan, CEO of YC, personally invested in us.

About the role
Skills: Adobe After Effects, Figma

Experience: 3+ years
Salary: $160K – $230K (Base) and 0.5% – 1.0% Equity

About GigaML
At GigaML, we’re revolutionizing enterprise customer support by deploying AI agents that resolve over 1 million customer tickets monthly via voice and chat. Industry leaders like Postman and Zepto (YC’s fastest-growing company) trust our AI to navigate complex, real-world conversations with clarity, accuracy, and scalability.

With multi-year contracts secured and strong investor backing from YC President Garry Tan, Nexus Venture Partners, and other top investors, we’re scaling fast to meet skyrocketing demand.

Why Join Us?

  • Impact: Help build the future of Voice AI by connecting cutting-edge products to real-world enterprise problems.
  • Growth: Be mentored by seasoned leaders, with ample opportunity for career acceleration.
  • Culture: Join a fast-paced, high-ownership team that values grit, initiative, and team spirit.
  • Innovation: Contribute to a category-defining company at the forefront of AI technology.


YC Partners talking about GigaML
Endorsed by YC partners: Garry Tan (CEO of YC) and Harj Taggar

About the Role

We’re looking for a Founding Designer with strong creative instincts and a proven ability to translate business goals into impactful design. This role blends video, UI/UX, and marketing design to define our brand identity across platforms. You’ll work directly with the founding team to tell GigaML’s story through visual content and product design.

What You’ll Do

  • Video Production: Craft compelling videos for marketing campaigns, case studies, and launches.
  • UI/UX Design: Own the design of our website, dashboards, and other digital products in Figma.
  • Marketing Assets: Create engaging social media posts, banners, and ad creatives.
  • Branding: Ensure visual consistency across all touchpoints—internal and external.
  • Collaboration: Partner with founders, GTM, and engineering teams to align on creative direction.

Who You Are / Must-Haves

  • 3+ years of experience in a similar creative role
  • Expert in Figma and Adobe Creative Suite (Premiere Pro, After Effects, etc.)
  • Strong portfolio across video, UI/UX, and marketing assets
  • Clear communicator and independent executor
  • Thrive in fast-paced, high-ownership environments
  • Nice-to-Haves
  • Experience working at a startup or agency
  • Understanding of AI or B2B SaaS products
  • Motion design / animation capabilities
  • Social media or brand storytelling experience

Perks & Benefits

  • Competitive base salary plus commission
  • Full medical, dental, and vision coverage
  • On-demand snacks, meals, and coffee to keep you fueled

Interview Process

  • Intro call with CEO (15 min)
  • Portfolio walkthrough + design jam (45 min)
  • On-site working session / trial day
Technology

Backend: Django Front end: React Cloud: GCP We fine-tune Open-source LLMs with our own scripts

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