Community Phone Company YC W19 built a simple cloud phone system for businesses that don't operate a call center.

Our solution lets a business get all modern voice features (re-route if busy, greeting menu and IVR, programmable caller ID, cloud voicemail, etc) on their existing office phone and existing employee cell phones. All employees onboard instantly, no wifi required, no app to download. Businesses should not be missing out on orders because they can only take one call at a time, and they shouldn't need an IT person in order to get a modern business phone system.

☎ Community Phone

Community Phone is building the Toast for phones. We are the friendliest phone company in the country, supporting >20,000 customers nationwide.

Our product is designed around the physical phone -- the desk phone sitting next to your cash register. We are here to make sure you stop missing calls, your team can use the business phone number in the field, and your customers keep coming back. Outside of our business product, we also have a consumer product that blocks millions of phone scams per year.

Our team is ~70 people strong, across 15 countries. We are cash flow positive.

Join us in redefining the narrative, where communication is personal, secure, and built on trust. Let's connect the dots – one call at a time.

🌟 About the role

Join our global team as a B2B Sales Representative and embark on a mission to support every business on Main Street. In this role, you'll primarily interact with prospects over the phone, thoroughly understanding their needs and matching them with the best phone plan.

Your achievements will be measured according to revenue onboarded. Your leading metrics are connects (~40/day), MQL conversion rate, and closes (3+ deals per day).

🚀 You will be a...

• 📞 Workhorse: You are a systems thinker who calls a business within 30 seconds of becoming a lead. You and hungry and obsessed with closing revenue.
• 🤝 Empathetic Discoverer: You will be curious what problem the lead is trying to solve and how we can solve it for them. You are not going to push something that isn't needed.
• 📊 Analyzer: You are thorough in our CRM. You know your funnel metrics, you ask for feedback on calls, and you tag things properly.

🏆  You have already...

• 🏆 Been a strong SMB seller: You have 4+ years of proven experience in managing the entire SMB sales cycle—qualifying leads, negotiating contracts, and closing deals. You’ve worked with CRMs (HubSpot, Pipedrive, Salesforce). You have been expected to close >2 SMB deals per day, with at least $5k MRR closed per month. Bonus points if this was in a startup.
• 💜 Shepherded your leads through onboarding: Above all, you put the customer first in every interaction, ensuring they are onboarded properly.

💸 Compensation

Our compensation for this position includes a base salary of $1200 USD + uncapped commissions.

visit about us for more info!

💙 Community Phone Culture

Community Phone has a customer-obsessed culture. We are looking for team members who love our product and mission. 

Beyond the job description, here are some traits members of our team share:

We value Curiosity and learning in our employees. We promote open-mindedness, embrace mistakes, and encourage challenging questions for personal growth. We create a culture of continuous learning to empower our team to tackle challenges and excel in their roles.

Efficiency Where it Counts. We operate lean, optimizing resources to improve our products and deliver a world-class customer experience. We prioritize value over excess, embodying a scrappy and resourceful spirit to achieve our mission and values.

We prioritize taking decisive action over deliberation, recognizing that building a world-class product requires pushing personal limits and taking risks. We believe that a Bias Toward Action is essential for achieving our goals and delivering exceptional results to our customers.

We strive for Transparency and prioritize open, Direct communication. This helps us resolve issues quickly and build strong relationships with our stakeholders.

We take our work seriously and see it as a reflection of who we are. We're always looking for ways to improve and are open to feedback. We approach our work with a sense of ownership and a desire to deliver the best possible results. By embodying a Founder Mindset, we're able to achieve our goals and create exceptional products.

We value a Caring Mentality. Our customers come first, and we collaborate to provide exceptional service. We prioritize teamwork over personal accolades, fostering a customer-focused culture that drives our success and promotes a supportive work environment.

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