Ready builds software tools that help local internet service providers connect more people to better broadband services. Local ISPs connect more than 50 million U.S. homes to the internet today, but their businesses typically run on a mess of legacy systems, and as a result, they struggle to work effectively, and usually fail to deliver great subscriber experience.

With Ready, local ISPs get everything they need to deliver seamless subscriber experience – from finding & signing prospects in their geographic area, to onboarding and billing, to integrations with legacy data systems – all in one place.

If you’re a talented engineer looking for meaningful, rewarding experience, there are many reasons to consider joining Ready for your next chapter, including:

• Constant engagement: large product surface area means there’s never a shortage of interesting, challenging, meaningful problems to solve.
• Team motto is “builders building”: We strongly prefer shipping results to customers over heavy processes and lots of meetings.
• Experienced founders and a culture of sharing mean there are plenty of opportunities to learn all about building startups, not just coding.
• Aspects of the product are customer-facing enterprise tools, other aspects face the subscriber, a rare combo of B2B and B2B2C.
• Remote team: work anywhere you want, as long as you get strong internet (and the platform we’re making helps make that true in more places).
• We’re well funded, and place strong emphasis on revenue from customers – our ambition is to build a large and important company with many options down the road and minimal dilution along the way.

Ready is seeking a passionate and innovative Product Solutions Engineer to support our state customers as we rapidly expand. This person will force-multiply our ability to deliver results for key customers and drive expansion into future opportunities. You will translate customer requests into impactful features, navigate development complexities, and bridge the gap between technical feasibility and user-centric design, ensuring our customers' needs don’t fall through the cracks. This person will also contribute to Ready’s Center of Excellence through AI technology and automation.

About your role at Ready ⚡️

• Collaborate with product managers and engineers (PED) to define and prioritize product requirements, ensuring technical feasibility and alignment with user needs.
• Capture, document, and communicate client requirements with the core team while adhering to the agreed upon format to convey priority.
• Proactively identify and manage risks and dependencies across cross-functional teams, advocating for solutions and driving efficient execution.
• Develop, utilize, and perform effective test strategies to ensure quality and performance of implemented features.
• Document technical specifications and maintain clear communication with stakeholders throughout the development process.
• Contribute to the continuous improvement of our development processes and tools, promoting a culture of innovation and agility.
• Stay abreast of emerging technologies and industry trends, proactively suggesting opportunities for product enhancement.
• Technical Support and Troubleshooting.
• Client Training and Education on Ready Software tools.
• Work closely with engineering, product, and operations teams to optimize AI utilization, flag risks/blockers, and drive continuous improvement in workflows.

A bit about you 🥇

• Bachelor's degree with an emphasis on computer science, engineering, or similar technical field.
• 1-3 years experience working in a technical role. 
• Strong understanding of Agile development methodologies and experience working in cross-functional teams.
• Excellent communication, collaboration, and problem-solving skills.
• Passion for building user-friendly and impactful products.
• Ability to independently manage multiple tasks and prioritize effectively under pressure.
• Builder mentality with proven experience in customer facing roles.
• Ability to write clean, maintainable, and efficient code in at least one relevant programming language (e.g., React, Python etc).
• Demonstrated understanding of user experience (UX) principles and practices.
• Strong analytical and data-driven approach to problem-solving.
• Basic understanding of web technologies such as HTML5, CSS3, and web APIs.
• Proficiency in AI model monitoring, data validation, and automation tooling.
• Ability to thrive in a fast-paced, agile environment and manage multiple priorities.
• Excellent written and verbal communication skills.
• A passion for user-centered design and clean coding practice.
• Ability to operate independently and thrive in an ambiguous environment.
• Experience with AWS Bedrock, Python (including SQL knowledge), CI/CD (Docker, AWS), MLflow + Airflow (good to have), and Langchain or Pydantic-AI.
• Knowledge of LLM model evaluation, RAG architectures, LLM MCP servers, and LLM prompt engineering & function calls.

About Ready 🚀

• Creative problem solvers approaching a legacy industry with a new point of view
• Humble but ambitious, knowledgeable but curious, persistent but not obnoxious
• Concise and effective in written and spoken communication
• Comfortable working remotely
• One team, one dream

About what you get…

• Competitive salary plus meaningful equity upside; salary range is $115,000-$130,000
• Competitive (and ever expanding) benefits for employees and dependents
• 100% remote work from home
• Opportunities to learn and grow – all things startups
• A chance to play a role in defining the roadmap as we pursue a bold vision and and a big goal
• Work from anywhere you want, as long as you can get great internet (and your work here at Ready helps make this true in more places).
• To get away - we all convene 1-2x / year for [optional, encouraged] retreats
• We’re actively shaping our benefits program: have a say in which benefits matter to you
• The charter to realize a market that is set to receive $65 billion in grant funding across the United States

🛠 Use modern tools

We currently utilize React, GraphQL, Elasticsearch, Apollo, Redis, PostgresSQL, and Node.

We remain open-minded about new tools as there are many interesting open challenges in the work.

🧠 Solve meaningful challenges

There is never-ending stream of interesting, rewarding problems to work on, since:

• Our product surface area is large, with parts that face our customer (b2b) and parts that directly face the subscriber (b2b2c).
• Our customers bring large, disparate data sets with wide-ranging structure challenges to solve for.
• Our product integrates to a range of systems that talk to other systems in our customers’s stack: the provisioning system that controls access to their network, the monitoring systems that keep track of bandwidth usage, their CRM, marketing tools, and much more.

👁 Work toward a big vision

We’re building towards a platform outcome. There is an opportunity to become a valuable platform that serves as the “headend” system in our customers stack – the most coveted position in all of enterprise software.

About your role at Ready ⚡️

• You’ll design, build, and ship features in a fast-paced environment.
• You’ll work closely with Ready’s head of engineering and talented eng team.
• You’ll have a major impact on your team and company here at Ready.
• You’ll collaborate with customers and team members to solve real problems, but you’ll also own key parts of the system.
• This role could become a leadership position within Ready as we continue growing together.

About what you get…

• Competitive salary plus meaningful equity upside
• Opportunities to learn and grow: not just coding – all things startups
• Work from anywhere you want, as long as you can get great internet (and your work here at Ready helps make this true in more places)
• We get together 2x / year for optional retreats
• We’re actively shaping our benefits program: have a say in which benefits matter to you
• The chance to hone your skills on a cutting edge stack alongside bright ambitious team members

Ready to meet us? 🚀

We look forward to meeting you.
Like Ready, or click Change Status to apply and let’s connect!