LunaJoy is a telemental health platform that is specialized in women's mental health through the lifespan to include adolescence, pregnancy, postpartum, infertility, miscarriage, loss, perimenopause. We combine technology + services to integrate directly into OB offices and health systems to access patients at point of need and intelligently automate every part of care navigation, scheduling, revenue cycle management for operational scale and efficiency.

Job Title: Product Manager
Department: Product / Tech
Reports to: Tech and Development Director

About LunaJoy

LunaJoy is a leading provider of mental health services, specializing in supporting women through their mental wellness journey. We offer holistic therapy and medication management to help women overcome challenges like postpartum mental health issues. Our dedicated team of professionals works in a collaborative, flexible, and remote environment, ensuring comprehensive care for our clients. We are rapidly expanding and committed to improving access to quality mental health services across the U.S.

Job Overview

We are looking for a Product Manager to lead the development and execution of innovative products that align with business goals and customer needs. You will collaborate with cross-functional teams, define product roadmaps, and ensure successful product launches. You will work closely with development teams, and other stakeholders to achieve a seamless and high-performing user experience for our clients and customers.

As part of the LunaJoy team, you will play an essential role in directly contributing to support the mental health journey of one million women with purpose-driven innovation, unwavering compassion, and transformative care. You will need speed to adapt quickly and efficiently, and the drive to be 1% better every day, constantly striving for improvement. Additionally, you will demonstrate compassion and contribute to a positive work environment by giving and getting joy in your daily interactions. These values will enable you to effectively contribute to important areas of focus and responsibility.

Key Responsibilities:

• Define and execute the product roadmap, prioritizing features based on business impact.
• 3+ years of experience leading cross-functional teams to build and launch successful digital products. 
• Gather and analyze market trends, customer needs, and competitor insights to drive product decisions.
• Work closely with engineering, design, marketing, and sales teams to develop and launch new products.
• Write detailed product requirements, user stories, and acceptance criteria.
• Manage the product lifecycle, from ideation to launch and continuous improvements.
• Track key product metrics and use data-driven insights to optimize performance.
• Serve as a key advocate for the product, communicating updates to stakeholders and leadership.

Qualifications:

• Strong understanding of Agile, Scrum, and product lifecycle methodologies.
• Excellent problem-solving skills with the ability to make data-driven decisions.
• Experience in user research, A/B testing, and analytics tools.
• Strong communication and stakeholder management skills.
• Background in SaaS and Healthcare, is a plus.
• Proficiency in tools like JIRA, Confluence, Figma, SQL, GHL is preferred.

Nice to Haves:

• Experience in healthcare, GoDaddy, and SaaS products.
• Proficient in JIRA, Trello, Asana.
• Skilled in SQL, A/B testing, and growth strategies
• DTC product experience
• Familiar with the EOS (Entrepreneurial Operating System) framework.

Why LunaJoy?

• Mission-Driven Purpose: Be a part of an organization dedicated to improving access to mental health care, empowering individuals, and creating positive, lasting change in our communities.
• Flexibility & Work-Life Balance: We offer a fully remote work environment that allows you to work from wherever you're most comfortable. Embrace the freedom of remote work while staying connected with a supportive team. This flexibility enables you to create a workspace that fits your needs, allowing you to focus on making a meaningful impact from anywhere.
• Collaborative & Inclusive Culture: Join a community of diverse talent who share your passion for making a difference. We foster a culture of collaboration, growth, and mutual support to help you thrive in your role.
• Rewarding Compensation: We recognize the value of your work with fair pay, bonuses, and opportunities for advancement as we continue to expand our reach and impact in the mental health space.

Compensation & Benefits:

• Compensations Range: based on the individual's location, experience, qualifications, and applicable federal and state minimum wage requirements.
• Flexibility and development opportunities.
• Access to educational resources and a supportive community of like-minded professionals.

Interview Process

• HR Screen:
  The first phase involves an initial screening with HR. During this stage, we will discuss your experience, skills, and alignment with LunaJoy’s values and culture. This step ensures that you meet the basic qualifications and provides an opportunity for you to learn more about the company and the role.
• Second Phase with Hiring Manager:
  Candidates who pass the HR screen will move on to an interview with the Hiring Manager. In this phase, we dive deeper into your technical abilities, role-specific competencies, and how you approach challenges. The Hiring Manager will assess your fit within the team and your ability to contribute to LunaJoy’s mission.
• Offer Stage:
  After the second phase, successful candidates will move to the offer stage. We will present a formal offer that includes compensation, benefits, and any additional details about the role. This is also your opportunity to ask any final questions before making your decision.
• Onboarding & Training:
  Once the offer is accepted, the onboarding process begins. You will be guided through setting up tools, learning about LunaJoy’s systems and workflows, and engaging in any role-specific training. This phase ensures a smooth transition into your new role, setting you up for success from day one.

At LunaJoy, we are committed to fostering a diverse, inclusive, and equitable workplace where all team members feel valued and respected. We believe that diversity of backgrounds, experiences, and perspectives strengthens our ability to support women’s mental health. We encourage individuals from all backgrounds, including those from historically underrepresented groups, to apply and join us in creating a positive impact in our communities. Everyone is welcome at LunaJoy, and we are dedicated to building a work environment where you can thrive and bring your whole self to work.