Help build the OS for the next generation of creators

doola is building the OS for the next generation of online creators. Formation. Legal Docs. EIN. US Address. Bank Account. Payments. Taxes. Website. US Phone Number. $1000s in Software Perks. And More. We handle the operational details. You grow your business. From start to six figures+ in revenue, we're with our companies for the long term. Welcome to your business's OS.

Our mission is to unlock the power and potential of human entrepreneurship and democratize access to wealth creation by empowering anyone in the world to turn their dream idea into their dream US business.

At doola, smooth processes and systems are the key to our success. We’re in need of an executive assistant to our CEO who will also serve as global office manager. We're looking for someone with excellent organizational skills and a personable disposition to keep them thriving. The ideal candidate has a natural ability to roll with the punches, being flexible to handle anything that might come their way. You’ll be a strong and reliable support to company operations, maintaining and creating procedures, communication, and safety.  Not only will your efforts allow us to achieve organizational efficiency, but you will nurture the pleasant work environment our people love and help doola empower 1B to turn their dream idea into their dream US business.

Objectives of this Role

• Work directly with our CEO to divide and conquer initiatives and also help leverage their time. For the right EA and CEO combo, 1 + 1 doesn't = 2. It equals 3.

• Oversee the guest experience and ensure a personal, friendly experience for anyone coming into the office, and maintain complete accessibility in both availability and warmth of character

• Ensure peak organizational operations and provide preventative measures by identifying issues

• Implement established policies and procedures, measure outcomes against standards, and improve operational flow when identified

• Oversee office interactions, responding to requests and questions

Daily and Monthly Responsibilities

• Maintain office efficiency by maintaining the appearance of common areas, organizing procedures, handling correspondence, managing filing systems, and overseeing supplies and equipment

• Provide direct administrative support as needed, including scheduling appointments, meetings, and events, booking travel, maintaining the filing system, mailing, and shipping packages, and updating the contact database and employee list

• Oversee and maintain office equipment for uninterrupted function, identify and fulfill office supply needs, maintain and manage vendors, and coordinate food delivery as needed

• Manage all aspects of the office’s space/infrastructure planning (moves, adds, and changes to workstations) and provide answers, resources, and solutions as requested

• Schedule meetings with internal stakeholders, external agencies, vendors, and other constituents as needed within the team.

• Schedule and organize meetings, as well as send calendar invites and book conference rooms

• Book Travel (both domestic and international) and file related expense reports

• Track and organize contracts and invoices across the Marketing team

• Help with conference and sponsorship management, including registering, paying, organizing, and tracking attendees, as well as speaking with organizers when applicable

• Manage firmwide headshot process in line with corporate standards

• Manage small events from end to end that do not fall under the scope of the event management team

• Assist exec as needed with various projects and needs

Skills and Qualifications

• 2+ years of executive assistant experience

• Strong time-management and people skills, flexibility, and multitasking ability

• Advanced computer skills and experience with online platforms

• Proficiency in Microsoft Office and Excel with an aptitude for learning new software and systems

• Bachelor’s degree or equivalent

• Engaging personality and optimistic outlook

• Experience developing internal systems

• Ability to handle confidential information

• Prior relevant experience supporting an executive at a financial services firm preferred

• Must have strong experience in Google and Microsoft Office programs

• Event management software and planning experience a plus

• Solid travel booking experience

• Excellent communication skills

• Strong organizational and project management skills

• Discretion and judgment, with the ability to handle sensitive information discreetly

• Have a proactive and anticipatory nature

• A resourceful person with the ability to build relationships within the firm as well as with external stakeholders

• High diligence with the ability to balance competing priorities

Strong problem-solving skills

• Able to be calm under pressure while keeping schedules and operations running smoothly

• Able to work independently as well as in a team

• Must have an attitude of “no task is too big or too small” and be willing to wear many hats

To get a sense of the technology we use at our company, and the hard/interesting technical problems we're solving, here is what we look for in full stack engineers:

• Thoughtful problem-solving: For you, problem-solving starts with a clear and accurate understanding of the context. You can decompose tricky problems and work towards a clean solution, by yourself or with teammates. You're comfortable asking for help when you get stuck.
• Shipping quality user interfaces: You can work with others to build and maintain quality user interfaces for a big audience, using Web technologies like HTML, CSS, JavaScript, and a modern UI framework like React. If you've experienced the technical challenges of rapid growth, that's a plus.
• Familiarity with the backend: You understand how parts of a system fit together—from the user interface to the data model. Experienced candidates should be familiar with relational and document-oriented database systems like MySQL and MongoDB.
• Pragmatic and business-oriented: You care about the business impact of what you're building, and you prioritize projects accordingly. You're not just going after cool stuff—you understand the balance between craft, speed, and the bottom line.
• Put users first: You think critically about the implications of what you're building and how it shapes real people's lives. You understand that reach comes with responsibility for our impact—good and bad.
• Not ideological about technology: To you, technologies and programming languages are about tradeoffs. You may be opinionated, but you're not ideological and can learn new technologies as you go.
• Empathetic communication: You communicate nuanced ideas clearly, whether you're explaining technical decisions in writing or brainstorming in real-time. In disagreements, you engage thoughtfully with other perspectives and compromise when needed.
• Team player: You understand when work is better, together. You enjoy collaborating cross-functionally to accomplish shared goals, and you care about learning, growing, and helping others to do the same.
• Bonus points: You're proficient with any part of our technology stack: React, TypeScript, Node.js, and MongoDB.