Spott is building the next generation recruitment platform for executive search firms. We aim to be the modern alternative for Bullhorn & Invenias. Today, Headhunters use our software to produce detailed candidate presentation reports in minutes instead of hours.

We’re an ambitious and growing team dedicated to building the best possible recruitment platform. Our initial focus is on executive search firms, empowering them to make more placements than anyone else and significantly boost their revenue. We're looking for a driven software engineer who loves working on complex systems as a team and cares about solving problems for our users.

Learn more at www.spott.io

About Spott

Spott is a YC-backed AI startup with its office in Leuven, Belgium. We are on a mission to transform the recruitment industry, by making recruiting faster, smarter and more efficient. Together, we’re building the first AI-native recruitment platform (ATS & CRM) that empowers professional recruiters to close more placements and help everyone find the right job more easily.

Why?

Recruitment is an $700B+ industry still running on outdated methods. The biggest players are slow to innovate. Spott isn’t a tool that will be added to legacy software, it is a full reset. We are the system of record. AI-driven, fast, scalable, and personal. And we’re here to take over.

What We’re Looking For

✔️ You have a Master’s degree in Engineering, Economics, Communications or a related field

✔️ 2+ years in Customer Success, Onboarding, Customer Support or a similar client-facing SaaS role

✔️ Experience with recruitment tech or in recruiting, especially agency recruiting, is a plus

✔️ Clear, confident verbal and written communication skills in English (Dutch/French are a bonus)

✔️ A growth mindset - eager to learn, experiment, and expand your knowledge.

What You’ll Do

You’ll work at the intersection of customer support/success/onboarding and product, helping agencies get the most out of Spott, and turning every onboarding into a long-term partnership.

✔️ Lead onboarding and implementation for SMB clients, from setup to go-live

✔️ Support clients during rollout and beyond, training teams, tracking adoption, and driving best practices

✔️ Provide day-to-day customer support across email, chat, and calls, troubleshooting issues and resolving questions quickly

✔️ Gather customer feedback and work with the product team to improve the product.

✔️ Improve internal processes and operations to ensure efficiency.

✔️ If desired, take ownership of specific deals or negotiations.

What We Offer

✔️ Competitive salary and generous stock options

✔️ Full ownership and autonomy in your domain

✔️ Massive career upside - it’s an opportunity to grow into a leading customer-facing role fast

✔️ Great team vibe with regular dinners, sports activities and international offsites

Overall, if joining an “San Francisco/YC company in Belgium” sounds appealing to you, then you should apply - even if you don't match all criteria 🙂