At Sendbird, we are building the world's no1. customer communications platform. We power over 300M+ people's conversations every month and we are working with the leading customers such as DoorDash, Match Group, Yahoo!, PayPal, Walgreens, and have raised $220M+ in total funding from ICONIQ, Tiger Global, Meritech, Emergence, SoftBank Vision Fund, Steadfast, Shasta, and August.

Sendbird is on a mission to build the AI workforce of tomorrow. Sendbird is the omnichannel AI agent platform enterprises choose to elevate the customer experience by initiating autonomous support & sales conversations, keeping humans in the loop for complex inquiries, and re-engaging customers with proactive business messages. We are the omnichannel AI agent platform enterprises choose to elevate customer experience. Trusted by 4,000+ of the world’s most popular apps—including industry leaders like Match Group, Rakuten, Yahoo, and Coupang—Sendbird powers over 7 billion messages every month.

About the Role:

We’re seeking a Marketing Designer who can craft strategic marketing messages through clear and effective visual communication.

In this role, you’ll design across a wide range of touchpoints — including ads, social media, email, sales materials, and more — with a strong focus on both content structure and visual quality. We’re seeking someone who can maintain brand consistency while producing high-impact, persuasive content efficiently and independently.

If you’re a designer who values both practicality and attention to detail, this role is for you.

What You Will Do:

• Create marketing-focused visual content such as digital ads, social media assets, email campaigns, and event materials
• Design and structure editorial content with clarity—ebooks, brochures, proposals, etc.
• Produce both digital and print-ready content for sales enablement and customer support
• Design visual assets and mockups tailored to campaign or client needs
• Support event/conference-related landing pages in collaboration with marketing and product
• Build and maintain reusable design templates and lightweight systems for recurring content
• Identify design needs independently, prioritize them, and lead end-to-end execution

What You Bring:

• Strong ability to structure visual content for clear and effective communication
• Skilled at collaborating with marketing and sales teams to translate business needs into design
• Proven experience designing editorial and marketing materials (ebooks, brochures, decks, etc.)
• Degree in Visual Communication, Graphic Design, or equivalent hands-on experience
• Minimum of 8 years of experience in marketing and content design
• Proficient in Figma, Photoshop, Illustrator, and similar design tools
• Able to work cross-functionally with clarity and independence
• Comfortable communicating design intent and feedback in both Korean and English

Added Value:

• Understanding of SaaS or AI-based products and related content strategy
• Familiarity with web publishing or front-end implementation
• Experience working in a fast-paced, startup environment with strong ownership mindset
• Close collaboration experience with content creators, marketers, and copywriters

Python, Gevent, Uwsgi, Nginx, SQLAlchemy, Django RabbitMQ, Redis, AWS Aurora DB, Elasticsearch, AWS Kinesis, AWS CloudFront, AWS Athena

TECHNICAL CHALLENGES

The core challenge of the Platform team is architecting, scaling and operating servers that handle massive scale of users and messages occurring around the world across different time zones and regions.

Some projects you may work on:

Architecting and developing large-scale WebSocket and Http/2 servers. Optimizing massive real-time databases serving tens of billions of messages. Building a fault-tolerant and efficient distributed messaging system to connect hundreds of servers. Designing and building interesting features that are relevant to messaging such as ML-based profanity filters, end-to-end encryption, voice, video, and advanced analytics Monitoring thousands of servers in real-time to generate alerts and prevent server outages. Setting up state-of-the-art CI/CD processes to cover 9 different data centers.