Anglera (YC S24) is building the future of agentic commerce—where AI agents automatically transform messy product data into complete, structured, AI-ready listings. We're powering the next generation of retail by enabling brands and marketplaces to focus on growth instead of manual catalog management.

Our founding team consists of Stanford AI graduates with deep domain expertise from Uber Eats, where we enriched millions of SKUs and scaled product-driven campaigns. As AI search engines reshape discovery, we're positioned to become the infrastructure layer for intelligent commerce.

About Anglera

Anglera is a Y Combinator-backed startup that helps retailers and distributors enrich, structure, and optimize their product data.

The Opportunity

We’re looking for an experienced Customer Operations Lead to own the onboarding and success of our enterprise client engagements.

You’ll work closely with Anglera’s founders, engineering, and client teams to ensure smooth data ingestion, enrichment, and delivery across major B2B and B2C retailers.

This role combines hands-on system work (using tools like Stibo, Salsify, Shopify, Akeneo, and internal platforms) with client-facing project management - perfect for someone who understands complex product data ecosystems.

Key Responsibilities

• Act as the main point of contact for enterprise clients during implementation and onboarding phases.
• Become an expert in Anglera’s enrichment platform - setting up attributes, reviewing outputs, and ensuring quality before delivery.
• Interface directly with customer PIM/MDM systems (e.g., Stibo, Salsify, Syndigo, inRiver) to move product data between platforms.
• Manage timelines, deliverables, and stakeholder communication for pilots and production rollouts.
• Collaborate with Anglera’s engineering and product teams to flag issues, define improvements, and shape future client workflows.
• Assist with taxonomy setup, attribute mapping, and category definition across complex B2B and B2C catalogs.

Ideal Background

• 2+ years of experience in e-commerce operations, product information management (PIM/MDM), or catalog data integration.
• Experience working with enterprise retailers or distributors
• Familiarity with data management tools (Stibo, Akeneo, Salsify, Syndigo, etc.) and data models (SKUs, GTINs, taxonomy, attributes).
• Strong project management and communication skills across both technical and non-technical stakeholders.
• Comfortable operating in fast-paced, early-stage startup environments.
• Based in North America

Why Join Us

• Work directly with the founding team at a profitable, high-growth YC startup.
• Shape the foundations of Anglera’s customer operations function.
• Get exposure to leading-edge work in AI Search, product enrichment, and agentic commerce.
• Flexible structure: potential to start part-time (10–20 hrs/week contract) with a path to full-time if mutual fit.

Frontend: React, Next JS, Typescript Backend: Flask, SQL