Codingal (www.codingal.com) is the global leader in online AI and coding education for kids and teens (Grades 1-12). Our mission is to help students fall in love with AI & coding and become creators of the future - entrepreneurs, engineers, and scientists by providing high-quality, accessible, and personalized computer science education.

In many countries, top technical universities exist, but there’s a significant gap in K-12 programming education. Parents want their kids to start learning programming early, and that’s why they choose Codingal. We offer live, interactive classes with expert instructors from Computer Science backgrounds. All our instructors are rigorously vetted and trained to ensure a high-quality learning experience.

Every student receives a personalized learning path tailored to their age and skill level. Our curriculum is STEM.org-accredited, aligned with the K–12 Computer Science Framework, and delivered in 1:1 and small-group formats, ensuring individual attention and engagement.

Students learn by building real-world projects using popular tools and technologies like Scratch, Python, Roblox, Minecraft, MIT App Inventor, Thunkable, Pygame, HTML/CSS, JavaScript, website development, Java, Data Science, AP Computer Science content, and AI tools like ChatGPT and Machine Learning frameworks. Through this hands-on approach, students create apps, games, animations, and websites in a fun, engaging way that fosters problem-solving and creative skills.

Beyond classes, students participate in global coding competitions, hackathons like HPE CodeWars, and online coding camps, further nurturing their creativity, confidence, and innovative spirit. With a 4.9/5 student rating and NPS of 86, Codingal is trusted by over 1 million registered students in 70+ countries.

Codingal combines the best of human instruction and AI-driven learning to inspire the next generation of tech leaders. We are poised to lead the next generation of coding education and make a significant impact in this rapidly growing market.

Codingal (www.codingal.com) is the global leader in online AI & coding education for kids and teens. We offer live, interactive classes led by expert Computer Science instructors, empowering students to build apps, games, websites, and AI-powered projects.

Our mission is to help kids fall in love with coding and prepare them to become future-ready creators, entrepreneurs, engineers, and scientists. With a curriculum accredited by STEM.org and aligned with the K-12 Computer Science Framework, we offer personalized learning through 1:1 and small-group classes.

As AI reshapes the world, Codingal integrates real-world AI tools like ChatGPT, machine learning, and data science into the learning journey, helping kids not just use AI but build with it.

Trusted by over 1 million students worldwide and backed by Y Combinator, Rebright Partners, and top angels, Codingal is rated 4.9/5 by students and has an NPS of 86, making it the most loved platform for coding and AI education.

Role Overview

As a Billing Operations Intern, you’ll play a key role in ensuring smooth and timely fee collection from parents across the globe.

You’ll engage with customers whose payments are pending or whose auto-charges have failed, helping them resolve payment issues in a polite and efficient manner.

This role sits at the intersection of finance operations, customer service, and revenue assurance, ideal for someone who is detail-oriented, empathetic, and communication-savvy.

Key Responsibilities

1. Reach out to parents whose payments are due, failed, or pending through WhatsApp, email, and calls.

2. Understand and document the reason for payment delays (e.g., card expired, missed reminder, etc.).

3. Share payment links and assist parents with payment completion or retry steps.

4. Coordinate with the Finance Ops and Customer Relationship teams to ensure records are updated in real time.

5. Track and report daily payment recovery status in Google Sheets / internal dashboards.

6. Escalate special cases (refund requests, duplicate charges, payment disputes) to senior team members.

7. Provide friendly and professional support to parents, maintaining a positive brand image.

8. Ensure 100% data accuracy while updating CRM or billing tools.

Skills & Qualifications

• Strong verbal and written communication skills in English (knowledge of Hindi or other languages is a plus).
• Basic understanding of online payments and digital payment methods (Stripe, Razorpay, PayPal, etc.).
• Comfort using Google Sheets, CRMs, and email tools.
• Excellent attention to detail and ability to follow structured workflows.
• Empathy, patience, and professionalism while dealing with parents.
• Completed a Bachelor’s degree in Commerce, Finance, Business Administration, or related fields.

What You’ll Gain

1. Hands-on experience in Finance Operations & Billing Support in a fast-growing global EdTech.

2. Learn how payment gateways, auto-charge systems, and recovery workflows operate.

3. Opportunity to collaborate across teams like Customer Relations, Finance, and Tech.

4. Internship certificate and performance-based Pre-Placement Offer (PPO) for top performers.

Perks:

Free Lunch + Dinner
Mentorship from senior leadership at Codingal.
A chance to convert into a full-time role based on performance.

Education: Bachelor’s degree

Stipend: INR 20,000-22,000/month

Duration: 6 Months

Location: HSR Layout, Bangalore, India

Please note that this is an in-person role, with no remote option available.

You get to work with a young & smart team, including directly with the founders, who are on a mission to inspire school kids to fall in love with coding. Join us on the journey to provide coding education to every K-12 student and prepare them for the future.

Apply now!

Our tech stack is Python/Django in the backend and React & Next.js in the frontend. We are small team of 3 engineers right now, building products for kids & teens to learn AI and Coding with live classes and online tools. Live classes, calendar management for teachers, gamified product for students, and a community where students can participate in Competitions are the key components of the product. If you believe in the mission, you would have an amazing time building products for K-12 students.