Rally makes it easy for Product, Design, and UX Research teams to talk to their users.

We believe continuous user research is the key to uncovering real problems and honing in on the right solutions. We want to help companies get closer to their users so they can bring better products to market.

User Research is a nascent function at SaaS companies and growing 40% YoY. It’s an underserved segment of the market that relies on disjointed, manual tooling (i.e. spreadsheets) that drive massive inefficiencies in their workflow.

We’re starting by solving the most burning pain point in user research today: recruiting your own users for research. We’re doing this by building the world’s best User Research CRM - a platform that automates outreach, screening, scheduling, incentives, and participant tracking, all in one place.

Read more about our plans for the future of User Research here

Rally is a User Research CRM that enables companies to recruit, manage and conduct research directly with their users. At Rally, we believe talking to your users is the key to building great products and the single most important thing a company can do. We’re building a next generation platform to streamline all the steps needed to talk to your users, creating the new standard of how to run research at scale.

Founded in 2022, Rally has become an indispensable tool for companies that endeavor to create great products. We’re thrilled to be able to call some world class companies as customers today, including Figma, Perplexity, Sonos, Discord, Webflow, Google, and more. Since the start, we’ve been a fully remote company that also values regular in-person connection. We love putting amazing engineers and designers together and letting them build. Our team champions high craftsmanship, rewarding collaboration, and deep systems thinking.

The role

We’re hiring for a Senior Product Designer. In this role you you'll be leading the design of products end-to-end. You’ll be able to rethink and redesign core products from the ground up. The design team is exploring a whole new version of the platform, which reimagines and introduces whole new experiences. Each designer gets to own huge swaths of the platform and work on holistic experiences as well as focused features. You’ll be joining at a point in the company where we have clear vision and momentum, and need designers to drive the product forward.

What you’ll do

• Design exceptional solutions across the entire product platform. You’ll lead the design of new features and redesign existing products to better solve for users.
• Explore novel interfaces. You’ll work autonomously to explore how we can make our platform more intuitive to a growing user base.
• Work collaboratively with engineers. You’ll involve engineers in your design process and help the team more deeply understand user needs and how to solve for them.
• Uphold a high bar for design and product quality. You’ll help establish team processes and contribute to a culture that keeps craft and quality high.
• Craft compelling product visions that drive the roadmap. You’ll be expected to contribute to product vision and develop opinions about the future of features and the roadmap.
• Use Rally to build Rally. You’ll talk to users, analyze feedback, and build deep understanding of user behaviors and goals.

What we’re looking for

• Track record of impact. You have 5+ years of professional design experience. You’ve worked on products where design quality was a key differentiator. Bonus: You have experience making complex, enterprise level systems simplistic to use.
• Exceptional design & product taste. You care about coming back to something again and again until "it feels right". You inspire others to have the same level of craft.
• User-first mindset. You love uncovering insights firsthand and know how to get the most important insights from a user-base.
• Strategic problem solving. You can define the right problems to solve, target important tradeoffs, and decide on the best solution for the scenario.
• Systems thinking. You break down complex problems and expose simple interfaces for accomplishing difficult tasks. You see patterns that repeat across the product and are able to abstract them into common interactions.
• Interaction focused design process. You think in user interactions, not static screens. You see the product as a responsive system that evolves over time.
• Excellent operator & collaborator. You excel in high ambiguity environments and like to push things forward on your own. You can manage different levels of abstraction when jamming with others.
• Curiosity and drive to make things better.

What we offer

Come for the interesting work. We have an expansive platform and an ambitious vision that will challenge you with interesting problems and growth opportunities. On top of that we offer great benefits:

• Flexible, fully remote work
• Unlimited PTO
• Medical, dental, and vision insurance
• 401K retirement plan
• Home office set-up
• Remote work stipend
• In person team on-sites

Rally strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market data for our size, stage and industry, and may change based on level of experience of the candidate.

Salary range: $160,000 - $180,000 plus equity