Chief of Staff at Aurelian (S22)
Automating non-emergency calls for 911 centers
Seattle
Full-time
US citizen/visa only
About Aurelian
About the role

About Aurelian

Aurelian is transforming how emergency calls are handled in the U.S. Our AI-powered virtual operator manages non-emergency 9-1-1 calls—helping dispatchers stay focused on real crises. The result: faster emergency response times, lower burnout, and better outcomes for communities.

Every day, emergency communication centers (ECCs) handle thousands of administrative calls from noise complaints to animal control requests—stretching already under-resourced teams. Aurelian is solving this by deploying intelligent call automation that triages and routes these calls with no human intervention.

We’re live in ECCs across the country, answering thousands of calls per day, and backed by leading investors including Y Combinator. We recently closed our Series A and are scaling fast. Now, we’re hiring a Chief of Staff to support the CEO and leadership team as we navigate this next phase of growth.

About the Role

This role is perfect for someone early in their career (2–5 years of experience) looking to step into a high-trust, high-exposure position that touches nearly every part of the business. As Chief of Staff, you’ll work directly with the CEO to drive strategic priorities, streamline internal operations, and accelerate decision-making.

You’ll work on a mix of short-term problems and long-term planning—whether it’s shaping a go-to-market play, supporting fundraising prep, coordinating executive alignment, or partnering with marketing to scale our event strategy. You’ll have a front-row seat to how a startup scales, and the opportunity to take on more ownership quickly.

What You'll Do

Support CEO and Leadership Team

  • Act as a thought partner and right hand to the CEO—helping triage requests, prioritize initiatives, and prepare for key meetings and decisions.

  • Create and manage internal documentation, presentations, and reporting that help leadership stay aligned and informed.

Drive Special Projects

  • Lead high-impact, cross-functional initiatives across GTM, product and operations

  • Help push initiatives from 0→1 by doing research, building structure, and tracking progress.

Build Operating Rhythm

  • Support weekly and quarterly planning processes, OKRs, and internal comms cadence.

  • Help prepare materials and organize meetings for exec syncs, board updates, investor check-ins, and offsites.

Partner on Events and Marketing Strategy

  • Collaborate with marketing and GTM teams to support conference and event strategy—helping coordinate logistics, track ROI, and ensure executive alignment at high-stakes industry events.

  • Assist in prepping CEO and senior leadership for speaking engagements and customer-facing opportunities.

Research & Strategy

  • Analyze market trends, competitive intelligence, and customer feedback to inform product and growth strategy.

  • Support fundraising efforts and corporate development work with research and diligence.

You Might Be a Good Fit If You…

  • Have 2–5 years of experience in management consulting, investment banking, venture capital, or at a high-growth startup.

  • Thrive in fast-paced environments where priorities change quickly and ambiguity is the norm.

  • Are a structured thinker and strong communicator, comfortable making sense of chaos and driving clarity.

  • Have a “get it done” attitude—you’re equally comfortable building a financial model, interviewing a customer, or pulling together a board deck.

  • Are excited by cross-functional work and want broad exposure to marketing, sales, product, and strategy.

  • Care deeply about impact. You want your work to matter and are excited to help fix a real, nationwide problem.

  • Willing to travel to assist with Conferences

Why Aurelian?

  • Make a difference: Help solve a public safety crisis that affects millions of Americans.

  • Learn fast: Work directly with senior leadership and touch every part of the business.

  • Build from scratch: Help shape the systems, culture, and strategy of a fast-scaling company.

  • Work with cutting-edge AI: We’re building real-world automation that makes a difference in people’s lives.

Benefits

  • Competitive salary + equity

  • health, dental, and vision insurance

  • Unlimited PTO

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