Pax: Breaking Into a 200-Year-Old Industry with AI 🔧

Pax is disrupting the centuries-old import-export industry by bringing modern technology to solve age-old problems in international trade.

The Problem 💸

Each year, 80% of eligible import tax refunds—equivalent to $11B—go unclaimed. This represents a significant loss for retailers and manufacturers, especially those under $50M in revenue.

Our Solution 🤖

We're leveraging AI to automate and optimize the duty drawback process:

• First AI-powered broker in the industry
• Algorithms that generate 15% more refunds than the industry leader
• 99% reduction in processing time by eliminating manual work

Join Our Mission 🌟

Founded by technical experts from MIT, Brex and top tech companies, we're seeking passionate innovators to help transform international trade finance.

Be part of the team that's bringing AI to a 200-year-old industry and making a real impact on businesses worldwide.

Full-time | San Francisco (in-person preferred)

Join a YC-backed startup reinventing trade infrastructure for the modern age.

About Pax AI

Pax is building modern infrastructure for global trade compliance—starting with duty drawback, a little-known U.S. Customs program that lets companies get a refund on tariffs they’ve already paid. If a company imports goods and later exports or destroys them, they’re eligible to get up to 99% of those duties back. But the process is so outdated and complex that an estimated $10-15 billion goes unclaimed every year.

We’re fixing that. Our platform combines LLM-powered automation with licensed U.S. customs expertise to recover these refunds for clients—without the spreadsheets, consultants, or months of back-and-forth.

We’re backed by $4.5M in seed funding from top-tier investors and already serve real clients across industries—including multiple Fortune 500 companies.

Our team includes alumni from Google, MIT, Amazon, and Flexport, and we’re all-in on Pax: full-time, full-focus, and here for the long haul.

This is a rare chance to join a startup solving a massive, under-the-radar problem—one with regulatory tailwinds, global importance, and serious economic impact. If you’ve ever wanted to build something enduring, in a space that actually needs fixing—we’d love to talk.

About the Role

We’re looking for our first Go-To-Market specialist hire to take our growth engine from founder-led sales to scalable strategy. This is an opportunity to shape not just GTM—but the entire trajectory of a rapidly growing startup from the ground up.

As Head of GTM, you’ll:

• Run outbound prospecting to help us reach new import/export companies and brokers
• Design and test B2B marketing campaigns (email, LinkedIn, events, etc.)
• Build and iterate on sales materials, onboarding flows, and growth experiments
• Own top-of-funnel strategy, including SEO, Google Ads, and landing page optimization
• Work directly with our co-founders on growth strategy and market positioning
• Help define and scale the next stage of Pax’s distribution flywheel

About You

You might be a good fit if you:

• Preferably have 2+ years of experience in B2B sales, GTM, or marketing (bonus: at an early-stage startup)
• Can write and think clearly—whether it’s a cold email or product positioning doc
• Love experimentation and iteration (no marketing team, no playbook—you’ll build it)
• Are comfortable with ambiguity and excited to wear many hats
• Have experience selling to or working in complex B2B environments
• Bonus: experience with trade, logistics, SaaS, or regulatory/compliance tools

Above all, we’re looking for motivated, sharp people who are excited to build.

If this role excites you—even if you don’t check every single box—we’d love to hear from you. We’d rather work with a fast learner who cares deeply about the work than someone with years of experience but little curiosity.

Why Pax

• Join a small team with real revenue, real users, and real momentum
• Work on a surprisingly large and broken system that actually needs fixing
• In-person office in San Francisco—we believe in building together

If you’re excited by messy markets, fast learning curves, and turning spreadsheets into strategy—we’d love to talk.

Our Technology Stack

• Frontend: Next.js
• Backend: Python
• AI: LLMs (GPT, Claude, etc)

Technical Challenges We're Tackling

1. Intelligent Document Processing: Developing AI models to accurately extract and interpret complex customs documentation.

2. Regulatory Compliance at Scale: Building systems that adapt to ever-changing international trade regulations across multiple jurisdictions.

3. Secure Data Handling and Ledger Keeping: Implementing robust security measures to protect and track sensitive financial and trade data.

4. AI-Powered Decision Making: Utilizing LLMs to automate intricate decision-making processes in duty drawback claims.

5. Seamless Integration: Developing APIs to integrate smoothly with various ERP systems and customs databases.

Join us in solving these exciting challenges and transforming a centuries-old industry with modern technology!