Memfault is the first observability platform for hardware. We are a YC and Uncork Capital-backed developer tool built by veterans of Fitbit, Oculus, and Pebble

We started with error reporting. Imagine having to talk to your customers on the phone to get details on bugs they encounter on your website or in your mobile app? That's still the state of the art for hardware.

This is a big and growing problem. Connected devices are everywhere: there are more of them than cellphones, laptops, and tablets combined. Increasingly, they are running complex software to leverage machine learning and computer vision at the edge. The current state of tools is untenable in the face of growth in both numbers and complexity.

Come work with us to bring an entire category into the 21st century, and redefine how millions of engineers build their products.

Memfault is seeking a Product Manager to play a pivotal role in the evolution of our device observability platform. Our mission is to empower hardware teams to build reliable devices using actionable data — not guesswork. Whether it’s a smart speaker or mission-critical industrial equipment, we help teams debug, optimize, and scale with confidence.

In this role, you’ll join a small product development team comprised of engineers and a designer to deliver industry-leading solutions and critical tooling for companies to bring their products to market and support them in the field. You’ll collaborate with peer Product Managers and the Head of Product to continually refine and evolve the long-term vision for the Memfault product. 

You will:

• Own and evolve the vision for Memfault’s device observability platform across our SDK and Cloud services, delivering meaningful value on realistic timelines.
• Drive the product roadmap for your product surface area, gathering information and aligning stakeholders including executive leadership, engineering, customers, and other internal teams.
• Prioritize product improvements that balance a long-term product vision with addressing immediate customer pain points.
• Own the feature development process from idea conception to production delivery, working iteratively on a daily basis with both design and engineering.
• Define and track success and feature adoption of the product through clear goals and measurable outcomes.
• Conduct customer research through market analysis, usage data, and direct conversations with current and prospective customers to inform decisions.

You are:

• Effective at collaborating cross-functionally to shape solutions from ambiguous problem-to-solve to an actionable concept that engineering can turn into reality.
• Excited to deliver features that transform raw data into actionable insights for our users.
• Adept at prioritizing product improvements that balance a long-term product vision with addressing immediate customer pain points.
• Able to design solutions for multiple personas while maintaining a cohesive and intuitive product experience.
• An advocate for simplicity, quality, and ease of use—without compromising on data accuracy.
• Eager to communicate to teams internally and customers externally about product features, including writing how-to’s, contributing to documentation, and showcasing the team’s work in presentations or as recorded content.

You have:

• 3+ years of product management experience in developer tools or SaaS, ideally with a metrics or analytics focus.
• Strong technical understanding; experience as an engineer or deep familiarity with developer workflows and data systems.
• Drive to deliver business outcomes with product work—you may have a background as a founder or other entrepreneurial experiences.
• Track record of shipping impactful products based on data, customer feedback, and clear problem framing.
• Excellent communication and collaboration skills—comfortable managing stakeholder expectations and making tradeoffs.
• Ability to consider strategic business needs while executing tactically and iteratively.
• Familiarity with big data systems, data visualization, IoT or developer metrics platforms is a plus.

Why you’ll love working at Memfault:

We are always open to iteration and change and the right candidate will help us develop new perspectives, but you’ll appreciate starting from these product-building principles:

• Insights Over Data – We don’t just collect telemetry—we transform it into clarity and next steps.

• Be Prescriptive – We guide users toward best practices with opinionated workflows and thoughtful defaults.

• Think Global, Act Local – We design for scale, but ground decisions in specific customer needs and signals.

• Lead with Simplicity, Deliver with Depth – We prioritize usability while delivering sophisticated, powerful features.

• Developer First, Organization Ready – We earn developer trust while creating value across entire organizations.

  We build a developer tool, and have a deep appreciation for engineering excellence and craftsmanship. Embedded in our culture is:

• Deep Tech DNA – We’re founded by 3 technical co-founders and have an exceptional engineering culture, including former firmware engineers who deeply understand our customer’s needs.

• Full-Stack Challenges – From embedded SDKs to customer-facing APIs and frontend visualizations in dashboards, you’ll have the opportunity to learn and make an impact on a very large product surface area.

• Small, Senior Team – Work directly with experienced leaders from top startups and tech companies while having the space to truly own and make an impact on our product.

• Growth-Minded Environment – You’ll get the chance to stretch, explore new areas, and shape the product and company with us. We’re always iterating and aiming to level up, and you will too.

At Memfault, we work across an incredibly deep stack which stretches from the metal to the cloud. Our platform includes: a firmware SDK (in C), gateway SDKs (iOS, Android, Javascript, Python), a frontend featuring complex visualizations (Typescript+React), and a backend which needs to scale to receive and query millions of messages per second (Node & Python).