VetRec is an enterprise-grade AI veterinary assistant backed by 24/7 best-in-class customer service. Our proprietary platform streamlines clinical workflows by instantly generating highly accurate, fully customizable medical notes, reports, dental charts, and discharge instructions. It also transforms entire patient records, including handwritten notes, into clinically precise, workflow-ready summaries and transcribes phone calls into review-ready notes. VetRec is HIPAA and SOC 2 Type II-compliant and integrates seamlessly with both cloud-based and on-premise Practice Management Systems.

Account Executive, Australia

We are looking for our first Account Executive in Australia.

This person will work closely with our head of business development in getting a strong presence in the Australian market. From sales, to initial customer account management.

This is a 100% Australia-based position.

For all questions please email us at hiring@ This is the only mailbox we are monitoring for job postings.

Our values

• Get s* done: We are a fast-paced team, shipping features daily, and onboarding clinics and hospitals of all types and sizes daily.
• Transparency: We believe in absolute honesty amongst our team and customers.
• Grit: Competing in an evolving market means going above and beyond for our customers and fighting on behalf of them every day.
• Customers, customers, customers: Did we already mention customers? They are the lifeblood of our business, without them we don’t exist.
• Over-communication > under-communication: As a small, fast paced team, communication is vital. We look for team members that will keep things moving and constantly update the team as needed.

What will you be doing:

As our first Sales & Customer Success hire in Australia, you’ll play a mission-critical role in expanding VetRec’s presence and impact across the region. This is a high-impact, cross-functional position that blends enterprise sales, high-touch onboarding, and strategic customer success, while working directly with VetRec’s Head of Business Development.

You will:

• Manage the full sales cycle, from outbound outreach and product demos to closing deals, with independent clinics, specialty hospitals, and corporate groups.
• Deliver high-touch onboarding and ensure successful implementation, enabling customers to see value fast.
• Act as a trusted advisor to your accounts, proactively identifying opportunities to expand usage and maximize retention.
• Solve problems independently and collaboratively, whether it’s a clinical workflow issue or a technical roadblock.
• Collect and triage customer feedback, distilling insights for the product and engineering teams.
• Represent VetRec at industry conferences and customer visits throughout Australia.
• Collaborate with cross-functional teams to localize and refine VetRec’s go-to-market playbook for the Australian and broader APAC market.

Who do we want

You’re a strong communicator with clinical insight and commercial instincts. Whether you’ve worked as a veterinary nurse, technician, practice manager, or in a customer-facing role at a veterinary SaaS company, you intuitively understand how VetRec’s technology can improve both patient care and clinical operations.

Someone who shares the values that we share. Someone who constantly raises the bar, is proactive, has grit and determination, and can get s* done. We are a fast-growing startup and as such, we work very hard (also celebrate every win!). Our team puts 10 hours a day on average into building this company. While there is not a specific time commitment as project-based outcomes > time-based ones, there is a sense of urgency to iterate and deliver constantly.

You’re a strong fit if:

• You’re a problem-solver who’s comfortable thinking on your feet and navigating nuanced clinical and business conversations.
• You’ve worked in customer-facing roles (sales, onboarding, support, or training), ideally in veterinary or SaaS.
• You can earn trust quickly and build long-term relationships with practice owners, veterinarians, and support staff.
• You’re confident presenting to both clinical and operational stakeholders and can tailor your pitch to diverse audiences.
• You’re organized, independent, and thrive in environments where you wear multiple hats.

Specifically for this role:

• Deep familiarity with how veterinary practices operate, from the front desk to the surgery suite
• Experience with veterinary software (e.g., PIMS) 
• Confidence navigating multi-stakeholder buying processes at both independent and corporate practices
• A humble, curious mindset and passion for improving the veterinary profession
• You’re excited to be part of something early and are ready to own both strategy and execution as we build a regional presence.

Compensation:

The base salary for this position is $80,000 - $120,000. Eligible OTE (uncapped) $100,000 - $150,000+

NOTE: The above range is in $USD

VetRec is an equal-opportunity employer and does not discriminate on the basis of race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, veteran status, military obligations, or marital status.