Sales and Customer Success, Australia at VetRec (S23)
AI Scribe for veterinarians. Saving time and improving patient care.
AU / Remote (AU)
Contract
US citizenship/visa not required
3+ years
About VetRec

VetRec is an AI Scribe for Veterinarians. We help veterinary professionals automate all their clinical documentation workflows and save ~2 hours per day per doctor.

The burnout, stress, and high churn of veterinary professionals is real. We are laser-focused on our mission to empower veterinary professionals to work more efficiently through software that enhances patient care and promotes a healthier work-life balance. It all starts with our flagship product, the AI Scribe.

We are a fast-growing team. Founders are ex-Microsoft who built large-scale big-data, communications, and AI platforms. We have members of our team who were ex-founders in the pet space and some who were veterinary professionals in the past!

We are rapidly growing. Adding animal clinics and hospitals across the US, Canada, and the world.

Why Join us

  • You get excited and take pride in working on something that is changing people's lives for the better.
  • You are energetic, willing to put in the work and enjoy the fast-paced nature of a startup.
  • You love animals and are familiar - or want to get deeply familiarized - with the veterinary medicine industry.
  • As an early-stage member of the team, you get to influence the product, the direction of the company, hiring, and the forming of new teams.
About the role

Sales and Customer Success, Australia

We are looking for our first business representative in Australia.

This person will work closely with our head of business development in getting a strong presence in the Australian market. From sales, to initial customer account management.

This is a 100% Australia-based position.

For all questions please email us at hiring@ This is the only mailbox we are monitoring for job postings.

Our values

  • Get s* done: We are a fast-paced team, shipping features daily, and onboarding clinics and hospitals of all types and sizes daily.
  • Transparency: We believe in absolute honesty amongst our team and customers.
  • Grit: Competing in an evolving market means going above and beyond for our customers and fighting on behalf of them every day.
  • Customers, customers, customers: Did we already mention customers? They are the lifeblood of our business, without them we don’t exist.
  • Over-communication > under-communication: As a small, fast paced team, communication is vital. We look for team members that will keep things moving and constantly update the team as needed.

What will you be doing:

  • Cold calling and visiting, a lot. Prepare to do anything necessary to expand our presence in the Australian market. From calling, emailing, to visiting in person, and attending conferences, we want to replicate our success in the US, in Australia.
  • Help onboard our Australian customers, leveraging existing relationships and presence there.
  • Work closely with our Head of Business Development on the best way to market, sell, and support our customers in the region.

Who do we want

Someone who shares the values that we share. Someone who constantly raises the bar, is proactive, has grit and determination, and can get s* done. We are a fast-growing startup and as such, we work very hard (also celebrate every win!). Our team puts 10 hours a day on average into building this company. While there is not a specific time commitment as project-based outcomes > time-based ones, there is a sense of urgency to iterate and deliver constantly.

Specifically for this role:

  • Is an excellent communicator and approachable person.
  • Has high agency and is willing to be out there in the field
  • Is extremely hungry to hit and exceed sales target
  • Experience in the Veterinary Medicine industry is a big plus.
  • Experience in working at a startup or small company is a plus.

Why you should come work with us

  • You want to be part of a team that is building something people want. You are energetic, willing to put in the work, and enjoy the fast-paced nature of a startup.
  • You love animals and are familiar - or want to get deeply familiarized - with the veterinary medicine industry.
  • As an early-stage member of the team, you get to influence the product, the direction of the company, hiring, and the forming of new teams.

Compensation

VetRec is an equal-opportunity employer and does not discriminate on the basis of race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, veteran status, military obligations, or marital status.

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