Codingal (www.codingal.com) is a leading online platform where kids and teens learn AI and Coding through live, interactive classes led by expert instructors. Our mission is to build the world’s largest and most loved programming school for K-12 students, powered by both human and AI tutors.

While many countries have excellent technical universities, programming education at the K-12 level is often lacking. Recognizing this gap, parents turn to Codingal to help their children get an early start in programming.

All our instructors have a background in Computer Science and undergo rigorous vetting and training. Each student receives a personalized learning path and individual attention through 1:1 private classes or small group classes. Students learn by building apps, games, animations, and websites in a fun and engaging way, which has resulted in an outstanding NPS score of 86. Teachers are rated 4.9 out of 5, and the curriculum content is rated 4.8 out of 5.

Since our launch in September 2020, Codingal has empowered over 500,000 students through competitions, hackathons, and high-quality live coding classes. Our coding curriculum is based on a standardized K-12 Computer Science Framework, making it both effective and enjoyable for students. Codingal is backed by top investors, including Y Combinator, Rebright Partners, and several angel investors.

Learning to code at a young age improves logical thinking and problem-solving skills by 70%, helping students perform better in other subjects. With coding jobs representing more than 60% of all STEM careers, starting young gives students a significant advantage. Our mission is to inspire more kids, including girls, to pursue Computer Science as a major in college. Traditional education systems often fall short in providing the right coding education, and Codingal is here to fill that gap by empowering every student with the tools, content, and live coding classes they need to build anything they can imagine.

Join us on this rocketship journey! At Codingal, you'll work with a young, passionate, and driven team committed to our mission. With an employee NPS of 73, placing us in the top 1% of startups, we're excited to have you apply and make a difference with us.

Codingal (www.codingal.com) is the global leader in online coding and AI education for kids and teens. We offer live, interactive classes led by expert Computer Science instructors, empowering students to build apps, games, websites, and AI-powered projects.

Our mission is to help kids fall in love with coding and prepare them to become future-ready creators, entrepreneurs, engineers, and scientists. With a curriculum accredited by STEM.org and aligned with the K-12 Computer Science Framework, we offer personalized learning through 1:1 and small-group classes.

As AI reshapes the world, Codingal integrates real-world AI tools like ChatGPT, machine learning, and data science into the learning journey, helping kids not just use AI - but build with it.

Trusted by over 500,000 students worldwide and backed by Y Combinator, Rebright Partners, and top angels, Codingal is rated 4.9/5 by students and has an NPS of 86, making it the most loved platform for coding and AI education.

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**We are looking for a motivated and enthusiastic Customer Service Associate Intern to join our team. This role provides the opportunity to gain hands-on experience in customer service, client engagement, and relationship management, while supporting the customer relations team in their day-to-day operations.

Key responsibilities:

1. Assist in managing customer inquiries via email, phone, or chat.
2. Support the resolution of customer issues and follow up to ensure customer satisfaction.
3. Maintain accurate customer records and ensure data is up to date in CRM systems.
4. Collaborate with the team to analyze customer feedback and identify improvement opportunities.
5. Help prepare customer communication templates and reports.
6. Assist with administrative tasks related to customer support operations.

Required skills:

1. Strong written and verbal communication skills.
2. Proactive attitude with a focus on problem-solving and customer satisfaction.
3. Proficiency in Microsoft Office Suite; familiarity with CRM tools is a plus.
4. Positive attitude, adaptability, and eagerness to learn.
5. Available to work from the Office.

Perks:

1. Free Lunch & Dinner
2. Exposure to a fast-paced Ed-Tech startup.
3. Full-time employment opportunity based on performance.

Education: Bachelor’s degree

Salary: 20-22K/month

Duration: 3-6 Months

Location: HSR Layout, Bangalore, India

*Please note that this is an in-person role, with no remote option available.

You get to work with a young & smart team, including directly with the founders, who are on a mission to inspire school kids to fall in love with coding. Join us on the journey to provide coding education to every K-12 student and prepare them for the future. Apply now!

Our tech stack is Python/Django in the backend and React & Next.js in the frontend. We are small team of 3 engineers right now, building products for kids & teens to learn AI and Coding with live classes and online tools. Live classes, calendar management for teachers, gamified product for students, and a community where students can participate in Competitions are the key components of the product. If you believe in the mission, you would have an amazing time building products for K-12 students.