At Prelim, we are on a mission to revolutionize the way financial institutions onboard new customers. We believe that the customer onboarding process should be fast, efficient, and user-friendly. As a member of our team, you will have the opportunity to work with cutting-edge technology and make a real impact on the financial industry.

Our no-code platform allows banks and financial institutions to digitalize their services, streamline account opening processes, and improve customer experience. By joining our team, you will be a part of a fast-paced, innovative, and dynamic work environment where you can learn and grow your skills.

Our team is made up of a diverse group of individuals with a wide range of experience and expertise. We value collaboration, creativity, and a passion for problem-solving. As a member of our team, you will have the opportunity to work with experts in the field, and be challenged to think outside the box.

In addition, we offer a comprehensive benefits package, flexible working hours, and a great work-life balance. We are constantly evolving and growing, and we are looking for talented individuals who share our vision and are excited to be a part of our journey. If you're passionate about fintech and want to be a part of a team that is making a real impact in the industry, then Prelim is the place for you.

Execute the Systems That Scale Our Mission-Driven Team

The Prelim team is seeking a People Operations Coordinator to join our rapidly growing fully remote US team. As a member of our team, you will have the opportunity to help increase access to banking for millions of people while building the operational foundation that supports our team as we scale. You'll be responsible for executing our people systems, coordinating our hiring processes, and ensuring every team member has an exceptional experience from day one.

As the People Operations Coordinator at Prelim, you will be the operational backbone of our organizational growth: implementing performance review systems, coordinating seamless onboarding experiences, and building processes that enable our company to scale efficiently. Working directly with our founding team, you'll have a front-row seat to rapid growth and the opportunity to grow into a senior people leadership role as we continue our 2x year over year expansion

This role is designed for someone looking to grow their career in people operations. You'll work directly with leadership to learn all aspects of people management, from talent acquisition to performance development to culture building. As our team scales, there will be significant opportunities for increased responsibility and leadership development.

Key Responsibilities:

• Execute consistent performance review cycles, coordinate 360 feedback processes, and maintain systems that ensure every team member receives timely, meaningful feedback as we scale from 20 to 100+ people
• Create and manage seamless onboarding experiences that integrate new team members into our culture and workflows, tracking completion and gathering feedback to continuously improve the new hire journey
• Partner with hiring managers to schedule interviews, manage candidate communication, maintain our hiring pipeline, and ensure every candidate has a positive experience that reflects our company values
• Maintain accurate employee records, track team growth and capacity, create simple reporting on retention and engagement, and ensure compliance with remote work regulations
• Support company-wide initiatives, coordinate team events and learning opportunities, and help maintain the collaborative spirit that defines us as we grow
• Identify process gaps, implement solutions using tools like Notion, Slack workflows, and simple automation to eliminate manual work and scale our operations efficiently
• Work closely with leadership to anticipate hiring needs, support manager development, and ensure our people operations keep pace with business growth

Qualifications:

• 1-4 years of experience in operations, project management, executive assistance, customer success, or related coordination-heavy roles
• Strong organizational skills with experience managing multiple projects, deadlines, and stakeholders simultaneously
• Excellent written and verbal communication skills with ability to build relationships across all levels of the organization
• Interest in people development and creating positive employee experiences (experience preferred but not required)
• Comfort with technology and willingness to learn new tools (experience with HR systems, Slack workflows, or process automation a plus)
• Self-directed and proactive approach with ability to identify problems and implement solutions in a fast-moving startup environment
• Experience or comfort working in remote-first environments with distributed teams
• You approach challenges with a solutions mindset, balancing attention to detail with the need to move quickly
• You're excited about building something from the ground up and growing your career alongside a rapidly scaling company
• You're passionate about our mission to democratize access to banking and want to help build a team that can achieve it

About Prelim:

Prelim is a San Francisco based startup with remote positions throughout the US that helps banks onboard their customers. Prelim is designed to streamline the account opening process for both consumers and businesses, increasing speed-to-market and improving the customer experience for financial institutions.

We're a profitable company growing 2x year-over-year, which means early employees receive meaningful equity grants with minimal dilution. You'll have real ownership in building the future of banking infrastructure.

If you're excited to be part of a team that is shaping the future of the banking industry while building your career in people operations, then we encourage you to apply to join us at Prelim. We are looking for individuals who are driven, ambitious, and excited about the opportunity to make a real impact on an old industry in need of technological innovation.

We primarily use React, Node.js, and Postgres.