Greenboard is building 'Rippling' for financial compliance. Our goal: enable regulated financial firms to operate their compliance programs at a higher standard with half of the headcount.

Our founding team consists of engineers with experience at Amazon and Google and who played key roles in building several unicorn startups. We're backed by Y Combinator, General Catalyst, Base10 and other fantastic investors and have raised $4.8m to date. We have meaningful revenue from brand-name financial institutions and are growing quickly.

Company Description

Greenboard is building the “Rippling” for financial compliance and operations. Our goal: enable regulated financial firms to run their back office at a higher standard with half the headcount. We’re starting with financial compliance.

Our founding team includes engineers who scaled products at Amazon, Google, and several unicorn startups. We’re backed by Y Combinator, General Catalyst, Base10 and other fantastic investors, and have raised $4.8 million to date. Brand-name financial institutions already rely on Greenboard, and we’re growing quickly.

Role overview

As Greenboard’s Founding Operations Associate , you’ll be the connective tissue between Sales and Engineering. You will:

• Own the end-to-end onboarding journey, turning signed deals into delighted live customers.
• Serve as the primary point of contact for day-to-day customer questions, triage issues, and translate feedback into clear, actionable tickets for engineering.
• Build repeatable processes, playbooks, and metrics to ensure every customer launch is smooth, fast, and measurable.
• Coordinate cross-functional projects—new feature roll-outs, migrations, compliance deadlines—so nothing slips through the cracks.

Qualifications

• 1–4 years in Customer Success, Implementation, Operations, or Consulting for a B2B SaaS company (fintech or compliance a plus)
• Exceptional verbal & written communication—you translate complex concepts into plain English for non-technical users
• Proven project-management chops: you hit deadlines, balance multiple accounts, and keep stakeholders aligned
• Comfortable working with technical teams; Some SQL knowledge or willingness to learn.
• Experience with modern GTM and workflow tools (e.g. Jira, Notion, Data Studio)
• Data-driven mindset—able to define metrics, build simple reports, and surface trends
• Hustle & ownership mentality suited to an early-stage startup; you see a problem and fix it before being asked
• Bachelor’s degree or equivalent experience

Benefits

• Competitive salary + equity (you're early - you'll feel it)
• 401(k) with 5 % company match
• Medical, dental & vision coverage
• 15 days PTO + 10 company holidays + flexible sick time
• Company off-sites & team retreats
• The chance to shape the operating backbone of modern finance from the ground floor

Backend: Node, Python Front-End: React Infrastructure: AWS, Serverless

Our engineering team is located in NYC.