Data warehouses like Snowflake and BigQuery are shifting how companies think of centralizing data. They're becoming the standard place to centralize customer data at a company, given how cheap and accessible warehouses have become. HIghtouch exists to help companies turn their data warehouse into their marketing customer data platform.

Business users can't get data into their downstream tools without help from engineering or buying a clunky, siloed, packaged Customer Data Platform. Hightouch has pioneered the Composable Customer Data Platform where we sit directly on your existing data warehouse, have marketer-friendly UIs, and allow teams to sync any type of data to all of their downstream tools.

Why is this a big deal? SaaS tooling like Salesforce have been promising to be the customer source of truth for years, but have never achieved that goal. Warehouses have accomplished that vision, but lack the final piece which is getting the data back into the operational systems where it can be used. Hightouch closes this loop and captures the value of getting data into these systems.

We're growing rapidly, have a user base that raves about us, and recently raised a Series C from top firms!

About Hightouch

Hightouch’s mission is to empower everyone to take action on their data. Hundreds of companies, including Autotrader, Calendly, Cars.com, Monday.com, and PetSmart, trust Hightouch to power their growth.

We pioneered the Composable Customer Data Platform (CDP), which lets companies use their own data warehouse to collect, prepare, and activate customer data for marketing personalization and business operations. Our new AI Decisioning platform goes a step further,  allowing marketers to set goals and guardrails that AI agents can then use to personalize 1:1 customer interactions. Traditionally, only technical teams had the skills to access and use customer data. With Hightouch, every business user can deliver personalized customer experiences, optimize performance marketing, and move faster by leveraging data and AI across their organization.

Our team focuses on making a meaningful impact for our customers. We approach challenges with a first-principles mindset, move quickly and efficiently, and treat each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals. 

What else? We’re based in San Francisco but have team members all over the world. Our Series C put us at a $1.2B valuation, and we are backed by leading investors such as Sapphire Ventures, Amplify Partners, ICONIQ Growth, Bain Capital Ventures, Y-Combinator, and Afore Capital.

About the Role

We are looking for a talented web engineer who is passionate about crafting exceptional experiences, working closely with our marketing team to innovate our public-facing presence.

As Hightouch continues to expand, you will play a pivotal role in shaping how we position and promote our new product offerings, including cutting edge advancements in marketing AI and ML.

What you’ll do

In this role, you’ll partner closely with the marketing team to build, iterate, and maintain our public facing website (hightouch.com). Key responsibilities include:

• Lead the design and implementation of marketing website projects such as new feature pages, blog revamps, and more
• Integrate CMS-powered interfaces (we use Sanity) that allow marketers to update content independently
• Build and maintain our design system to ensure we can continue to build with high velocity and high standards for UX
• Develop engaging animations that enhance product storytelling using technologies such as Lottie and Framer
• Exercise strong design judgment and attention to detail to ensure that every aspect of our site reinforces our brand identity

Who we’re looking for

• 2+ years of experience in software/web engineering, with strong proficiency in React, CSS, and Next.js
• Demonstrated ability to build production-ready web applications in a fast-paced environment
• Excellent design taste and a keen eye for detail
• Proven experience with code-based animations (e.g., using Framer or Lottie) or experience collaborating with contractors on creative implementations
• Ability to work autonomously while collaborating effectively with marketing, design, and data teams
• Deep understanding of SEO principles and best practices—especially around performance, accessibility, and search optimization.

Compensation

Hightouch offers a salary range of $140,000 - $200,000 USD per year for this position. Your compensation will be determined based on our assessment of your interview performance and will be discussed with you by your hiring manager when you receive an offer.

Salary is just one component of Hightouch’s total compensation package for employees. We also offer a generous equity package for all of our full-time employees, as we believe being an owner of Hightouch is incredibly important.

Nearly all of our code is written in TypeScript, with some services written in Go. We're huge Hasura fans and use it to autogenerate GraphQL APIs on top of PostgreSQL. On the infrastructure side, Hightouch leverages common AWS services such as EC2, ECS, RDS, S3, and DynamoDB.

Hightouch is "warehouse-native" meaning that we connect to our customers' data warehouses and use it as our primary data source. Much of our own functionality is driven through these external warehouses, so we consider these to also be a critical part of our stack.