Arketa is shaping the future of the fitness + wellness industry. Arketa is an all-in-1 business platform designed to run and grow modern fitness businesses - from individual instructors to multi-location studios. Our intuitive platform brings together everything fitness entrepreneurs need in one place, from scheduling classes and managing payments to selling on-demand content.

Arketa was built by fitness industry experts who understand what it takes to succeed in this space. Our team is dedicated to creating tools that make running a fitness business easier, not harder.

The Role: 

As a Sales Operations Specialist you’ll be responsible to keeping a number of sales ops processes running efficiently. You will primarily work in Hubspot, some in google sheets, and will keep our sales organization supported. In addition to maintaining daily operations running smoothly, you will identify improvements to processes and conduct research on new solutions.

What You’ll Do:

• Telephony and Email Reliability - Make sure our phone lines and inboxes are working and monitored to mitigate spam designations
• CRM Dash-boarding - Creating, maintaining, and cloning dashboards as directed
• CRM Workflows - Maintaining, debugging, and creating new workflows as needed
• Ad-hoc data question and systems issues resolution - Investigate and resolve issues and provide findings to ad hoc questions asked by sales teams
• Hubspot Training for sales & marketing teams - Maintain and iterate on Hubspot training for SDRs and AEs
• Documentation Updates - Keeping internal docs and sheets up to date with important data

What We’re Looking For:

• 1-2 years in a sales operations (sales ops) role
• Strong working understanding of Hubspot, as this is the system we work in, or mastery of salesforce and can learn hubspot quickly
• BA/BS degree preferred but not required
• Fitness Enthusiast: You’ve worked in a fitness studio and understand the ins and outs of studio software (bonus if you’ve used Arketa or MindBody)
• Diligent: You’re able to maintain a steady focus on tasks that require accuracy and paying attention to details
• Strong Communicator: You can easily connect with people, articulate ideas clearly in both written and verbal communication, and excel at building rapport
• Grit & Determination: You’re someone who doesn’t shy away from the challenge of persistence and knows that each conversation, whether immediate or down the road, brings you closer to making a real impact. You thrive on connecting with people and are excited to overcome obstacles to drive results
• Organized & Driven: You can manage multiple priorities—whether it’s tracking leads, emails, calls, or social outreach—and you’re resourceful in problem-solving to meet business needs. You’ll keep your work updated in hubspot and our sales software tools
• Mission-Aligned: You’re passionate about wellness and excited to help fitness studios grow with Arketa’s innovative platform

What We Offer: 

• Competitive Salary, Stock Options, and Performance-based Bonuses
• Comprehensive Medical, Vision and Dental Insurance 
• Unlimited PTO 
• Annual Company Offsites
• Wellness Reimbursement 
• Catered Lunches/Snacks
• Ownership and Opportunity for Advancement

For this role, the estimated annual base salary range is $45,000–$80,000, depending on experience and qualifications. In addition to base pay, we offer equity and performance-based bonuses as part of our total compensation package. We believe in compensating fairly and transparently, and we’re happy to provide more detail during the interview process.

Arketa is an equal opportunity employer and is committed to diversity in its workforce. We actively encourage applications from all qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. We believe that a diverse and inclusive workplace fosters innovation and creativity, and we welcome candidates who share our values of respect, collaboration, and excellence.

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