Founding Machine Learning Engineer at OfOne (W23)
$140 - $210  •  1.00% - 3.00%
AI-powered order taker for restaurant drive-thrus
San Francisco, CA, US
Full-time
3+ years
About OfOne

At OfOne, we're reshaping the drive-thru experience with voice AI. We’re already helping top-50 restaurant chains operate more efficiently and level-up their customer experience.

We're on the lookout for smart and hungry builders ready to drive into the voice AI scene. We’re offering a chance to deliver software that touches millions of people, pushes $billions of economic impact, and is at the forefront of delivering real-time AI applications to the real world.

We move fast, believe in collaboration over competition, and have the backing of major VCs like SignalFire, Correlation Ventures, and Y Combinator.

If this sounds like a fit, come join us at our office in the heart of SF and let's build something great.

About the role

About OfOne:

We are a rapidly growing startup building AI-powered voice ordering for restaurants. Our AI voice ordering system isn't just a concept - it's already taking orders across the US and processing complex conversations across multiple brands every day. We're tackling AI challenges that giants have struggled with for years - and we're solving them.

We’re backed by leading seed investors including SignalFire, Correlation Ventures, Y Combinator, and an amazing list of high-impact angels. We believe it’s a competitive advantage for us to work together in person 5 days per week. Our office is in the heart of San Francisco and walking distance from BART, Muni, and CalTrain.

We're seeking an exceptional Applied AI/ML Engineer to join our founding team. If you want to bring AI to the real-world and deliver immediate value to businesses and customers nationwide, we would love to chat!

Responsibilities:

  • Architect, build, and maintain real-time conversational AI systems to deliver exceptional accuracy for our automated order taker
  • Conduct applied research on new customer-facing challenges we encounter
  • Lead product adoption of the latest in generative AI and machine learning research
  • Work closely with our customers and analyze data to continuously improve model performance and the customer experience
  • Implement machine learning best practices, ensuring maintainability of ML systems in production
  • Contribute to the overall technology stack and participate in other technical projects as needed

Requirements:

  • Strong Python and production-level software engineering expertise
  • Deep understanding of LLMs, prompt engineering, and modern NLP
  • Proficiency with Kotlin or Java
  • Track record deploying ML systems to real-world applications
  • Track record of solving complex technical challenges in ambiguous environments
  • Strong collaboration and communication skills, both with team members and external stakeholders 
  • Empathy for users and a bias towards taking a customer-centric approach to product development and decision making

Nice-to-haves:

  • Experience with Automatic Speech Recognition (ASR)
  • Hands-on experience in real-time or low-latency systems
  • Working knowledge of TypeScript
  • Demonstrated ability building with open source LLMs

What we offer:

  • Competitive salary and equity package
  • Comprehensive benefits package, including health, dental, and vision insurance
  • Rapid growth opportunities in a fast-paced environment where your contributions directly influence our trajectory
  • Build conversational AI systems that handle thousands of real-world customer interactions daily
  • Join a tight-knit team of builders who thrive on solving hard technical problems
  • Free lunch

Join us at OfOne as we shape the future of restaurants. Apply now and become a key member of our talented and ambitious team.

Technology

Our client application, data pipeline, and ML work are written in Python. Our backend is written in Kotlin using Ktor. It's currently hosted on AWS.

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