Technical Writer at authzed (W21)
$120K - $135K  •  
Open Source, Google Zanzibar-inspired permissions database
US / Remote (US)
Full-time
3+ years
About authzed

We’re pioneering open-source authorization solutions for scaling businesses tackling complex end-user permissions in zero-trust architectures. Our focus is on providing SpiceDB—the most mature open-source permissions database inspired by Google’s Zanzibar system—and building managed services that enable planet-scale production authorization services.

Our strategic approach to capital-raising has empowered us to efficiently utilize our $3.9M seed funding. We’ve developed SpiceDB, now the open source standard in authorization database technology, fortified our reputation as authorization experts, accelerated our open-source community growth, and are scaling revenue with robust enterprise products.

AuthZed is a fully remote company with employees across the US and Europe. We’re a hardworking group with a software-driven culture; even our sales team understands and loves our technology! We bring integrity to all our interactions, fostering confidence in decision making - trusting and respecting each voice on our team, every day.

Company Values

  • Agency
    • Everyone should have the capability, freedom, and confidence to bring about changes to our business and product. Organizational processes exist to clearly define our goals, but not restrict how progress is made.
  • Collaboration
    • Success is defined in various dimensions and no single person can be an expert in all of them. Without valuing the opinions of others, finding compromises, and sharing mutual trust and respect, you cannot arrive at the best possible solution.
  • Open-mindness
    • Without asking questions, testing assumptions, and questioning our pre-existing biases we risk operating within an echo-chamber. We celebrate the representation of diverse perspectives and backgrounds as a catalyst for creating an inclusive work environment that everyone can appreciate.
About the role

We are an authorization-based technology start-up seeking an experienced Technical Writer to join our team. The ideal candidate will have a strong background in technical communication, with a proven ability to translate complex concepts into clear, concise, and user-focused content for developers using our technology - both products and open source projects.

Responsibilities:

  • Write clear, concise, and user-friendly/developer-friendly technical content and documentation that effectively communicates product features and benefits, consistent with the brand's informal yet technical tone.
  • Be able to recognize and tailor outbound product messaging to the needs across different mediums and audiences while maintaining brand voice and style.
  • Collaborate with technical and marketing teams to gain an in-depth understanding of the product and related technical information to ensure the accuracy of every article.
  • Work closely with the marketing team to align technical writing with brand messaging, ensuring a consistent voice and tone across all content.
  • Collaboration across teams is key for delivering experiences for developers to grow awareness of our products.
  • Understand and apply SEO best practices to aid in content discovery and engagement.
  • Proofread and edit content for clarity, grammar, and punctuation, ensuring all content meets the high standards of our brand.

Requirements:

  • Familiarity or demonstrated aptitude to learn:
    • SEO best practices and how to apply them to technical writing.
    • infrastructure-as-code tools like Terraform and Pulumi.
    • monitoring and logging tools (e.g., Prometheus, Grafana, ELK stack).
    • markdown (Git/GitHub).
  • Understanding of high-level API concepts such as auth, endpoints, REST, gRPC, and optimistic concurrency
  • Proven experience as a Technical Writer or in a similar role in a technology-oriented company, ideally in a start-up environment.
  • Strong ability to understand and effectively communicate complex technical information in a clear and concise manner.
  • Excellent writing, editing, and proofreading skills in English, with a keen eye for detail.
  • Experience in various programming languages — we currently have SDKs for NodeJS, Java, Python, Ruby, and Go.
  • Proven track record of meeting deadlines and delivering high-quality content.
  • Strong attention to detail and the ability to manage multiple projects concurrently.
  • Excellent interpersonal and communication skills, with a demonstrated ability to collaborate effectively with a range of stakeholders.
Technology

Given our background, we build upon a foundation of using open source, cloud-native solutions to deliver our products.

We've given some webinars discussing parts of our stack:

Here are some keywords:

  • Go
  • TypeScript
  • Kubernetes
  • Kubernetes Operators
  • NextJS
  • Pulumi
  • CockroachDB
  • Cloud Spanner
  • PostgreSQL
  • Prometheus
  • Thanos
  • ArgoCD

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