JavaScript Automation Intern at HiOperator (S16)
$17 - $25  •  
Customer support as a service.
Dallas, TX, US
Internship
About HiOperator

HiOperator is a next-gen customer service platform, combining AI and awesome people. We growing quickly and are looking for awesome folks to come with us on the journey in Buffalo & Dallas.

About the role

HiOperator's mission is to automate customer service by pairing great people with our technology. Our Dallas office is growing quickly in 2021 and we continue to look for new team members to join our quest to change the industry.

As a JavaScript Automation Intern, you will assist our engineers in building workflows using the HiOperator software. This includes using our UI and writing custom javascript functions to make the workflows extra efficient. As part of the role, you will sharpen your Javascript, Python and GraphQL skillset.

We are located in the heart of Dallas and looking for motivated people to be part of a rapidly growing team. You'll get to use cutting-edge software, learn how a bunch of different companies do customer service and have some fun while doing so!

Your key priorities: Assisting in building out workflows for 4-6 different clients you will help support Debug the workflows through continuous testing on real world customer service tickets for clients you help support Continuously optimize and update the workflows to reflect changing processes Partake in weekly meetings with other workflow engineers to help develop best practices for workflows Provide feedback to our clients on ways we can improve the processes Engage with our core engineering team on extending the workflow engine functionality Requirements: A minimum of 1 year of customer service experience Knowledge of programming languages, including Javascript, Python and GraphQL Knowledge of Puppeteer is a plus Proficient in Google Suite Products Recent graduate or currently pursuing a bachelor’s or master’s degree in computer science or relevant degree Excellent communication skills, verbally and written Highly organized with attention to detail and meeting tight deadlines Experience using Apple productions is a plus Experience building a web scraper or working with bot automation is a plus Eager to learn Loves building javascript algorithms to solve problems Benefits: Free parking Free onsite gym Fantastic 19th-floor view, with an awesome break room Visit us to learn more: https://hioperator.com

This is not a remote position - Dallas, TX only

Job Type: Part time Internship with a minimum of 20 hours per week.

Job offers are contingent on a satisfactory background check as permitted by law. Any falsification of your application or any other hiring materials is grounds for rescinding an offer or termination of employment.

HiOperator is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

HiOperator uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.

Please note: We will never invite you to join a Google Hangout or similar resources, ask you to purchase your own equipment, or make you pay a fee to apply, and we will never send you an email from a third-party email service such as Yahoo or Gmail. If you are suspicious of a job posting, please verify that the posting is also listed on our official website.

Technology

Come help us automate the customer service industry! Our stack is React, Node, Apollo GraphQL, and mySQL all running using serverless on Google Cloud.

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