Sales Development Representative
We're on a mission to remove barriers that prevent developers from building their own computer vision applications. Roboflow streamlines the process of labeling, training, and deploying a computer vision model.
Computer vision is going to transform every industry. We're already seeing this play out in fields like transportation (self driving cars), agriculture (drone spraying), and medicine (early stage cancer detection). But these superpowers shouldn't be locked up in the handful of giant technology companies that can afford to hire teams of machine learning PhDs.
Roboflow enables any developer to use computer vision without being a machine learning expert. Our product is the key missing infrastructure that allows developers turn raw images into a useful model -- replacing a sprawling list of one-off utils everyone previously had to reinvent and enabling our users to have working models in hours, not weeks.
For example, Sarah Hinkley from Barn Owl Drones uses vision to identify weeds from crops in drone images so her customers can use fewer herbicides and grow more. She's one of our over 20,000 users working on problems we couldn't even imagine when we got started!
Today, Roboflow has seven full-time team members spread across the United States. Their roles range from machine learning, to sales, to UX design. We also have a high school software development intern, and a part-time employee researching our new signups. Kelo, Amanda's dog, is the best at frisbee among us.
We're united in our common goals to create high quality products and place our users first. Since we're a small upstart, that means building things really quickly and fixing bugs right away. As with any rapidly scaling startup, we hope to build a team that is both versatile and adaptable. This role has tremendous potential for growth. As such, we believe that coachability and enthusiasm are more important than experience or qualifications. If you’re excited about this opportunity, we want to hear from you.
We strongly encourage applicants from backgrounds that are traditionally under-represented in tech to apply - especially those who identify as Black, Latinx, Native American, Asian and/or LGBTQ+. People who identify as part of these groups have also been under-represented at Roboflow, but intentionally recruiting a team with unique backgrounds is one of several ways we are working to add more distinct viewpoints to our company.
Roboflow went from zero to over 20,000 users in 2020 and our customers are requesting features and product enhancements faster than we can provide them.
We're starting to build out our engineering, marketing, and sales teams. As an integral part of our core team, all roles will inevitably involve wearing a lot of hats; we're specifically looking for people excited about learning new things and filling gaps where needed. And most importantly, we're looking for people who ship.
We’re looking for a full-time Sales Development Representative to assist in expanding our customer base. The right candidate for this role is a natural problem solver who loves building relationships, learning new things, and achieving (and surpassing!) structured goals each month. This position involves one-to-one interactions with prospects. Candidates must be excellent communicators (both written and verbal) with fantastic interpersonal skills.
- Develop sales strategies to introduce new potential buyers to Roboflow.
- Create relationships with potential customers (via phone, email and Zoom) to understand their unique challenges and connect them to the right resources.
- Move leads through our marketing funnel with the ultimate goal of scheduling meetings for the sales team.
- Follow-up with leads that have gone cold or completely quiet, create post-demo drip campaigns and other lead nurturing assets.
- Respond to inquiries from paid ads, in-app requests or via the forms on our website.
- Collaborate with both sales and marketing to regularly assess the quality of inbound lead flow, and experiment with new, creative ways to reach our ideal customers.
- Excellent verbal and written communication skills
- Friendly, cheerful and outgoing personality
- Good phone etiquette
- Experience with CRM software (Hubspot) a plus, but not required
- Experience selling software products is a big plus
- Experience with computer vision or data science is a big plus
Our goal is to build the world's best computer vision infrastructure so our users don't have to. This means we handle a lot of challenging complexities like seamlessly ingesting dozens of data formats, processing millions of images per day, and deploying auto-scaling machine learning infrastructure that can handle our customers' most demanding training and deployment needs.
Our core app sits atop Firebase with assistance from auto-scaling groups of Docker containers (for jobs like archiving datasets and training models). We also heavily lean on serverless infrastructure so we can gracefully deal with bursty traffic involved in manipulating datasets that can range anywhere from one hundred to one million images.
We also maintain a library of Colab notebooks our customers can use to train common computer vision models, a directory of public datasets, and a web of format specifications. We see building and supporting mini-projects like these that are helpful to the community at large as part of our role in democratizing computer vision.