Arcus (S13)

The fintech-as-a-service platform helps any business launch a fintech business

Customer Support Engineer

$12k - $13k0.00% - 0.00%

Location
 
Hipodromo Condesa 315, Mexico City
Job Type
 
Full-time
Experience
 
1+ years
About Arcus

Arcus is the leading platform making fintech possible for everyone. Arcus’ fintech-as-a-service platform helps any business launch a fintech business. The world’s largest and most innovative companies choose Arcus to launch fintech products across the Americas including BBVA, Santander, Walmart, 7-Eleven and Rappi. The company is based in New York City and has raised $16M from Y-Combinator, Ignia, Maverick, Winklevoss, Initialized, HOF and Kapor.

About the role

Skills: Data Analytics

Arcus is seeking a Customer Support Engineer to join our stellar engineering team. This is a crucial role within the company to build new financial services for the US and LATAM in our xPay, Xchange and xData products for L1 support who couple their technical acumen with the ability to interact directly with our customers.

The ideal candidate will possess the following skills, listed below: Position Requirements

-BSc degree in Computer Science, Computer Engineering or related field -Give support for the platform -Good knowledge of how an API works and logs investigation -Excellent English level -Exceptional written and communications skills
-Must have computer skills, and some working programming knowledge is a plus. -Exceptional written and communications skills

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