Customer Success Executive at Landeed (S22)

₹300K - ₹500K INR

Landeed is India’s digital infrastructure for property intelligence, title verification and transactions

Hyderabad, TS, IN / Hyderabad, Telangana, IN

Full-time

US citizenship/visa not required

1+ years

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About Landeed

Two thirds of Indian court cases are land related. Our solution to this is the Landeed, India's fastest and most comprehensive title search engine. We are now actively growing our engineering and product teams to expand our title coverage to more Indian states and build an enterprise platform for government bodies and corporates alike.

About the role

Role Summary:
Responsible for generating upsell opportunities, keeping customers informed on order status, and identifying new association-level sales opportunities.

Key Responsibilities:

Make outbound calls to customers for upselling additional services.
Explain upsell offerings clearly and convert leads into sales.
Provide timely updates to customers on the status of upsell orders.
Maintain accurate records of upsell activities and customer interactions.
Identify and approach new apartment associations for potential sales opportunities.
Coordinate with internal teams to ensure smooth execution of upsell services.

Skills Required:

Good communication and persuasion skills
Customer handling and follow-up ability
Basic CRM or tracking knowledge
Sales-oriented mindset
Ability to identify and close new opportunities

Preferred:

Experience in real estate or service sales
Comfortable with calling and field coordination

Technology

Backend

Rust, gRPC, and PostgreSQL on AWS. We're building a next-generation API, prioritising good tools for getting code from local to prod with minimal red tape and review. We're also working on new tools like a dynamically created DAG of automated workflows that will pick apart and analyze ownership history, making the information immediately available to the user.

Frontend

React Native, Redux, CodePush, Detox, and RNTL. React Native has allowed us to prototype extremely quickly, taking an average of 3 weeks to release entirely new apps. We focus on ease of use and quick iteration, gathering feedback from users and pushing updates immediately with codepush. We've also developed a custom framework for forced updates when breaking changes are required.

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Backend

Frontend

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