What we do

We’re fixing one of the most broken and costly pieces of the US healthcare system: medical billing.

Today, healthcare providers spend over $250B each year on administrative overhead just to get paid by insurance. Medical billing is expensive because it’s nuanced and hard - maybe ~100x harder than credit card payment processing - and because it’s traditionally done by armies of humans who track and manage complex rules and processes specific to individual insurance companies with little or no supporting software.

We’re rethinking medical billing from the ground up, using data science and machine learning to automate much of this complexity, so healthcare providers can get paid dramatically more easily and inexpensively.

Since finishing the Y Combinator W20 batch we've been funded by an incredible group of funds + angel investors. We have many more customers begging to use our product than we have bandwidth to serve, which is why we need you to help us scale!

As a Senior Product Designer, you will help establish the design foundations for how our customers visualize and transform the complex work of healthcare payments into a human-centered system that will allow providers to better serve their patients. In this pivotal role, you will leverage your deep understanding of design principles, user patterns, and technical capabilities. As a result, you will become deeply embedded within the company and shape the vision of large swaths of the product surface area.

What you’ll be doing

• Build systems and platforms and tools that sustain and scale over time.
• Design new product experiences that handle complex datasets and workflows.
• Create frameworks and patterns that enable consistent data storytelling across products.
• Mentor other designers and contribute to the development of our design culture and processes.
• Drive cross-functional alignment and work closely with cross-functional teams, including Product Management, Engineering, and Customer Operations.
• Elevate the quality and cohesion of the user interface and user experience through a high level of design craft/taste that sets the bar for the product experience.
• Lead projects from end-to-end, including user research, requirement development, prototyping with engineering, and final implementation.
• Own and dive deep into data complex problems oriented around this domain. 
• Shape the design team’s growth and collaboration as the product and company evolves.

Who you are

• Extensive product design experience (at least 5+ YoE) in fast-growing companies where you have a history working in B2B, enterprise, or data-complex tooling. 
• Proven success leading design initiatives for SaaS platforms.
• A portfolio that showcases an ability to scale complex UX workflows across product surfaces.
• A mentor of other designers and elevate our craft.
• You thrive in fast-paced environments, adapting and pivoting effortlessly as needed.
• You uphold a high standard for user experience and quality in every deliverable.
• You tackle complex problems and data with ease, crafting comprehensive yet simple solutions.
• You approach challenges with curiosity and empathy, always seeking to fully understand before jumping into solutions.
• You communicate your design approach, reasoning, and decisions clearly to build alignment with cross-functional teams.

Pay Transparency

The estimated starting annual salary range for this position is $163,000 - $200,000 USD. The listed range is a guideline from Pave data, and the actual base salary may be modified based on factors including job-related skills, experience/qualifications, interview performance, market data, etc. Total compensation for this position may also include equity, sales incentives (for sales roles), and employee benefits. Given Candid Health’s funding and size, we heavily value the potential upside from equity in our compensation package. Further note that Candid Health has minimal hierarchy and titles, but has broad ranges of experience represented within roles.

Please note: we are looking for employees to join our in-person culture at one of our offices (Denver, New York, or San Francisco). Our ideal weekly schedule is 4 days in-office and 1 day working remotely.

Back: modern Python (async, type annotated) ~mini services, Celery + Redis for task queues, Postgres.

Front: Typescript + React. Good use of hooks + styled components.

Infra: Containerize all the things. docker-compose locally, Kuberntes + Istio on GCP. Pretty sophisticated developer tooling + CI (Github Actions) given our size.