Amplitude is a leading digital analytics platform. More than 1,900 customers, including Atlassian, Jersey Mike's, NBCUniversal, Shopify, and Under Armour rely on Amplitude to gain self-service visibility into the entire customer journey. When teams understand how people are using their product, they can deliver better product experiences. With Amplitude, teams can understand what product features are working, where users are getting stuck, and what actions lead to the right outcomes. Nothing is more critical to driving revenue growth. Amplitude is the best-in-class analytics solution for product, data, and marketing teams, ranked #1 in multiple categories in G2’s 2022 Winter Report. Learn how to optimize your digital products and business at amplitude.com.

Amplitude is the leading Amplitude is the leading digital analytics platform, helping over 4,300 customers—including Atlassian, Burger King, NBCUniversal, Square, and Under Armour—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories by G2, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at amplitude.com. 

As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do.

Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive.

What we’re working on:

We’re a team of startup engineers working on a new product within Amplitude. 

Here’s what drives us: It’s crazy how little software has changed over the past 20 years. It’s gotten a lot more powerful, but users still mostly do the same things – find the right page, find the right button, google how to do something, etc. We believe software should flex to meet users where they are rather than the other way around. 

We’re building an AI-powered personal chaperone for users, embedded into websites and apps. It’s a chatbot, but it’s a lot better in a few ways:

• It uses AI to personalize responses to every user, leveraging the power of Amplitude data
• It can show users around with a cursor – think “tour guide” mode
• It can perform actions on behalf of users by using APIs and interacting with other agent

We’re looking for an excellent product builder to join us - someone who’s as excited as we are to build the next generation of UX and bring it to millions of users. 

What makes this role special?

• Immediate impact: The product you’ll be working on has real customers that are getting real value from it - no AI vaporware.
• High velocity: No sitting in meetings waiting for direction - we make decisions quickly and are always shipping. Our team came over from CommandAI and we embody startup energy. 
• Killer team: We have >3 years of experience building production AI products. You’ll get to learn how real-world AI applications are made, deployed, monitored and scaled.
• Data moat: Amplitude has the largest repository of behavioral data in the world.
• We keep it light: We build cool stuff and have fun while we’re doing it. You’re someone who enjoys working with other curious people.

What will you be doing?

• Owning the product: Our team is hyper-focused on building a great product - this includes using the product, listening to customer feedback, and surfacing ideas for where we can improve. There’s no engineering vs. product fences here - everyone is a product owner. 
• Shipping features: Own full-stack features end-to-end: from ideation to design to implementation.
• Exploring the frontier: AI is constantly evolving - you’ll be testing out new models, techniques and libraries to chart the path forward.

Examples of everyday work:

• Pair with our AI Engineering Lead to debug why an agent gave out a bad answer — and design a clever retrieval fix that solves the edge case.
• Build a pipeline that automatically spots blind spots in a knowledge base and automatically fills in the missing piece.
• Experiment with new frontier models and libraries, then present back to the team on what’s hype vs. what we should ship next.
• Jump into a customer debug session with a PM, see how an agent failed in the wild, and ship a fix that same day.

Requirements

• Experience building full-stack features and applications
• Experience with relevant technologies (We use Python on the backend and React for the frontend_)_
• Strong product intuition - proactively identify improvements without being asked
• Comfort with moving fast and making smart tradeoffs
• Stellar ownership of features and code quality
• Familiarity with LLMs/AI - either from work or your own exploration

Bonus:

• You’ve been part of a small startup or skunkworks team and thrived in uncertainty
• You’ve built agents using frameworks like Pydantic AI 
• You’ve worked deeply with TypeScript
• You’ve worked with applications built on Temporal
• You’ve built RAG pipelines before

Who We Are

The Company:  Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: we’re tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view. 

 

The Product:  Amplitude is a digital analytics platform—we help companies capture data they can trust, uncover clear insights about customer behavior, and take faster action. This empowers teams to build better product experiences that drive business growth. We’re super proud of what we’ve built and continue to expand: a platform that empowers companies to thrive in the digital era.

Some of our benefit programs include:

• Excellent ​M​edical, ​D​ental and ​V​ision insurance coverages, with 100% employer-paid premiums for employee ​M​edical, ​D​ental,​ ​​​​​​​​Vision on select plans
• Flexible time off, ​p​aid holidays, and more
• Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), home office equipment (annual), and much more
• Excellent Parental benefits including​:​ 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support 
• Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only)
• Employee Stock Purchase Program​ (ESPP)​

 

Other fun facts about Amplitude: 

• We were recognized in the Newsweek Excellence Index 2024.
• Our customers love us! They've said we're the #1 product analytics solution for 15 quarters in a row on G2.
• We're focused on growth. Check us out in Deloitte’s 2023 Technology Fast 500™
• We care A LOT about product innovation. Fast Company called us the #3 most innovative enterprise company in the world.
• We invest in our people. We offer mentorship programs, management training, and wellness initiatives. 
• We give back to our communities. We give every Ampliteer a charitable giving grant and paid volunteer time off. 
• We were founded in 2012, went public via a direct listing in September 2021, and are now trading under the ticker $AMPL. 
• We’re a global and fast-growing team! We have employees around the world and offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and Tokyo.
• Our mascot is the datamonster, who loves to chow down on numbers, charts, and graphs. Nom nom.

Amplitude provides equal employment opportunities (EEO). All applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
                    

By applying for this job, you acknowledge that Amplitude processes your personal data in accordance with the Amplitude Applicant Privacy Notice.

Staying Safe - Protect Yourself From Recruitment Fraud
We are aware of individuals and entities fraudulently representing themselves as Amplitude recruiters and/or hiring managers. Amplitude will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Amplitude recruiting team will come from an @amplitude.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions.

Our product sits on top of many modern technologies, including Real-Time Stream processing, Kafka, Redis/Elasticache, Amazon S3, DynamoDB, Kubernetes, Terraform. You will share your ideas with a group of similarly innovative and curious engineers.