What we do

We’re fixing one of the most broken and costly pieces of the US healthcare system: medical billing.

Today, healthcare providers spend over $250B each year on administrative overhead just to get paid by insurance. Medical billing is expensive because it’s nuanced and hard - maybe ~100x harder than credit card payment processing - and because it’s traditionally done by armies of humans who track and manage complex rules and processes specific to individual insurance companies with little or no supporting software.

We’re rethinking medical billing from the ground up, using data science and machine learning to automate much of this complexity, so healthcare providers can get paid dramatically more easily and inexpensively.

Since finishing the Y Combinator W20 batch we've been funded by an incredible group of funds + angel investors. We have many more customers begging to use our product than we have bandwidth to serve, which is why we need you to help us scale!

The Role

As one of Candid Health’s first Solutions Consultants, you will serve as a strategic partner to our Sales team and be at the forefront of our growth. In this role, you will work with our largest prospective customers to ensure we demonstrate clear, measurable value to their revenue cycle pain points using Candid's unique capabilities. You will also be instrumental in building the foundational infrastructure – the processes, tools, and knowledge – that empowers our entire Sales team. If you're passionate about architecting impactful solutions that deliver real value in healthcare, we'd love to hear from you!

What you’ll be doing

• You will work directly with our Sales team to pitch and close our largest and most strategic enterprise prospects by mapping their business objectives and revenue cycle challenges to Candid's capabilities
• You will craft and deliver engaging demonstrations that showcase the impact of Candid's solutions
• You will conduct detailed ROI Analysis for potential prospects in order to present valuable insights on what Candid's product can offer
• You will partner with our Product, Delivery, and RCM teams to understand prospective customer pain points, and assist in crafting the implementation plan for new customers
• You will play a crucial role in educating and enabling our Sales team to deeply understand the value proposition and capabilities of our product, empowering them to sell more effectively and confidently
• As one of the first members of the team, you will help to build a team that is passionate about architecting impactful solutions that deliver real value in healthcare

Who you are

• You have 5+ years of experience in a Solutions Consulting and/or Pre-Sales Engineering position working with highly complex and customizable products/implementations
• While not required, it is highly preferred that you have experience working within Digital Healthcare and/or Revenue Cycle Management (RCM) within Healthcare
• You possess a strong understanding of business drivers and the ability to translate technical capabilities into tangible business outcomes.
• You have a proven track record of successfully partnering with Sales teams to articulate value and drive customer acquisition.
• You are adept at understanding complex customer challenges and developing creative, value-driven solutions.
• You are a strategic thinker with excellent communication and presentation skills, capable of engaging in high-level discussions with prospective customers.
• You have a proactive and results-oriented individual with a passion for helping customers achieve their goals and enabling your internal partners.
• Experience in the healthcare technology space, particularly within revenue cycle management and understanding of key performance indicators, is a significant plus.

Back: modern Python (async, type annotated) ~mini services, Celery + Redis for task queues, Postgres.

Front: Typescript + React. Good use of hooks + styled components.

Infra: Containerize all the things. docker-compose locally, Kuberntes + Istio on GCP. Pretty sophisticated developer tooling + CI (Github Actions) given our size.