Parahelp is an AI support agent built for fast-moving software companies. Set up Parahelp in just 1 day without any engineers to automate your complex support tickets end-to-end. It integrates with your existing ticketing system (such as Zendesk, Intercom, Front), knowledge sources, tools (like Stripe, Slack, Linear), and policies.

We're building Parahelp because we believe context—not intelligence—will be the primary bottleneck for AI agents automating high-impact work in the future.

Our current focus: Building an AI support agent that can automate highly complex support tickets end-to-end.

Our mission: Build AI agents that leverage context from customer conversations to automate high-impact work across support, success, product, and engineering.

Our momentum:

• Launched in August 2024.
• Working with leading software companies like Perplexity, Framer, Replit, and HeyGen.
• Backed by Y Combinator, Paul Graham, Perplexity Fund, Hidden Capital, and founders of Replit, Framer, Calm, ElevenLabs, Runway, Speak, Zendesk, etc.

TL;DR:

As a Founding Front End Engineer at Parahelp, you’ll focus on building fast, reliable, and intuitive user interfaces for the Parahelp Assistant - the interface for managing the Parahelp Agent. You’ll work closely with our designer, translate product ideas into polished front end experiences, and ship production grade UI that helps software companies like Perplexity, ElevenLabs, Photoroom, Replit, and Framer automate support tickets end to end.

What you’ll do:

• Partner with our designer and product team to turn specs and wireframes into production ready UI.
• Implement and iterate on front end features without friction or handoff friction from designers.
• Build reusable components and primitives, and contribute to our design system to ensure consistency and scalability.
• Build intuitive UI using TypeScript, React, NextJS, tRPC, Prisma, and Tailwind.
• Work with backend engineers to integrate APIs and ship complete features with high attention to detail.

You might be a fit if:

• You are based in San Francisco and excited to work in person.
• You have 2–5 years of experience in front end development using TypeScript and React, and are familiar with NextJS, tRPC, Prisma, Tailwind, and TanStack Query.
• You naturally use AI tools in your day to day to build or prototype.
• You are energized by the pace and ambiguity of an early stage startup and want to leave your fingerprints on the product.
• You have a portfolio, GitHub, or personal site showcasing front end work.
• Bonus: You have been a founder or have zero to one experience.