Hudu is a documentation software platform for IT professionals. The platform simplifies onboarding, training, and employee/customer retention for tens of thousands of users across the globe.

ABOUT US

Hudu is a fast-growing SaaS platform built exclusively for IT professionals and Managed Service Providers (MSPs). We give teams a single, secure, and beautifully simple place to store, organize, and share everything that keeps modern IT environments running: passwords, network documentation, processes, assets, client knowledge, and more. By replacing scattered spreadsheets, outdated wikis, and a dozen disconnected tools with one unified, customizable solution, Hudu helps thousands of IT teams save time, reduce risk, deliver better service, and scale with confidence.

Born from the real-world frustrations of running an MSP, Hudu is engineered by people who understand IT documentation inside and out. Today, we’re proud to power some of the most efficient and profitable IT organizations in the world, backed by relentless innovation, seamless integrations, and a customer-obsessed team.

Join us. Build the future of IT documentation and grow with a company that’s redefining how technical teams work.

POSITION SUMMARY

At Hudu, our QA roles play a critical function in ensuring our Ruby on Rails SaaS platform delivers seamless, intuitive UI/UX in a highly technical product and customer base. This position is ideal for someone technically curious, detail-oriented, and passionate about user experience, with strong communication skills to collaborate across teams.

We seek self-starters who take initiative, excel at problem-solving, and adapt quickly in a fast-paced setting. Flexibility matters—our QA team may shift focus to urgent UI bugs or regressions, stepping in to maintain quality and keep customers satisfied. If you love exploratory testing and crafting precise test cases for complex Rails interfaces—you’ll directly enhance an IT platform serving thousands of companies worldwide.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to the following:

• Collaborate with designers and developers in reviews to provide early feedback on usability, layout, and interaction design.
• Conduct thorough manual and automated UI/UX testing of Ruby on Rails applications across desktop and mobile, ensuring responsive design, intuitive flows, and pixel-perfect rendering.
• Perform exploratory, regression, and cross-browser testing to validate dynamic interfaces, real-time updates, and user interactions under varied conditions.
• Identify and document findings with clear reproduction steps, screenshots, console logs, and session recordings for efficient developer resolution.
• Execute performance-focused UX testing, verifying smooth data loading, error handling, and feedback during slow or failed backend responses.
• Continuously improve test coverage, tools, and processes to support rapid Rails feature delivery with high quality.

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

• Associates degree required; Bachelor's degree in related field from an accredited college or university preferred; or equivalent education/experience in the computer science field
• Minimum of 2 years’ working experience in a SaaS QA role
• Knowledge of UI/UX testing principles
• Understanding of Rails, AWS, Kubernetes basics
• Excellent bug reporting and communication
• Experience with Git or Mercurial, GitHub Actions/Gitlab Pipelines, and CI/CD tools
• Excellent time managing skills with the ability to multi-task, prioritize, and meet deadlines

KISS - We primarily use Ruby on Rails and Vue.js