Gem’s mission is to help companies hire great teams. Our talent engagement platform enables recruiting teams to build relationships that lead to diverse, high-quality talent pipelines, a great candidate experience, and predictable hiring at any scale. By creating a source of truth for all relationships with talent, Gem can automate personalized outreach, while also generating insights about the entire recruiting process.

Backed by Accel, Greylock and Y Combinator, Gem has gotten enormous traction since we began going to market in 2018.

Skills: Prompt Engineering, Machine Learning, Search

Role Details

Location: San Francisco, CA. This role is based out of our San Francisco HQ and is not eligible for full-time remote work.

Compensation: The annual salary range for this position is $150,000–$260,000 based on level in addition to equity & benefits.

The range displayed on this job posting reflects the minimum and maximum compensation. Factors including location, level, job-related knowledge, skills, and experience will determine compensation.

Join Gem and Transform Recruiting with AI

At Gem, we're revolutionizing the recruiting industry with AI-first solutions that help companies find the right talent faster. We're looking for an Applied AI Engineer who's passionate about building practical, impactful AI features while also contributing to our full product stack. This is a chance to apply cutting-edge AI technologies to solve real business problems at a company that thousands of recruiters rely on every day.

About Gem

Gem helps talent acquisition teams hire with remarkable speed and efficiency through strategic, data-driven recruiting.

With Gem, teams can automate and personalize candidate communication, unify all recruiting touch points into a single system, and get usable data across the entire hiring process. Gem gives every part of the organization the tools to drive results and showcase their impact. It's why users recognize Gem as one of the highest-satisfaction products on G2 with a 4.8/5.0 rating.

Over 1200 industry leaders including Reddit, Figma, CarMax, Robinhood, and UnitedHealth Group trust Gem to fuel their growth. The company has raised $148M from renown investors including Accel, Greylock, ICONIQ, Sapphire, and Meritech. And just as we strive to help our customers find great talent, we also invest in our own people and culture. We are proud of the culture we’ve built and have recently been recognized as:

Forbes America's Best Startup Employers 2024
Great Place to Work Certified, 2024 - And we landed at number #13!
Fortune Best Workplaces for Millennials, 2023

Role Overview

As an AI Product Engineer at Gem, you'll build AI features that directly impact how companies find and hire talent. You'll work on challenges like:

Creating intelligent search and matching systems that surface the perfect candidates from massive talent pools
Building AI products that help recruiters create engaging messages and identify promising candidates
Implementing systems that automatically extract insights from candidate profiles
Designing delightful experiences that make AI accessible and valuable to recruiting teams

You'll own these features end-to-end, from conceptualization and prototype to production deployment and iteration.

What You'll Do

Build products powered by LLMs: Design and implement features that integrate AI capabilities into our product, working across the entire stack from backend to frontend
Develop and optimize intelligent search: Create advanced algorithms for query understanding, result ranking, and candidate recommendations
Ship rapidly and iterate quickly: Take new AI features from concept to production, gathering user feedback and continuously improving
Mentor team members: Share AI expertise with colleagues and help establish best practices (depending on experience level)
Work from our San Francisco office: Collaborate in-person with product managers, designers, and other engineers to create cohesive user experiences

About You

You have experience applying AI/ML in production environments, especially with LLMs
You have hands-on experience with search systems and understand how to optimize relevance and ranking
You have knowledge of vector databases and embedding models for AI applications
You're familiar with RAG architectures (Retrieval-Augmented Generation) and their implementation
You're pragmatic about AI implementation, finding the right balance between cutting-edge techniques and practical solutions
You're excited about iterative development and continuously improving based on user feedback
You are energized by collaborating in-office with your peers.

Bonus Points For

Prompt and context engineering skills and experience with LLM fine-tuning
Cross-stack technical versatility with Python, Node, TypeScript, React, and Elasticsearch
Background in information retrieval, NLP, or recommendation systems
Feedback loop implementation for improving search quality
End-to-end product development experience collaborating with product and design teams
Clear communication skills to explain complex AI concepts to non-technical stakeholders
Velocity-focused approach with strong ownership from start to finish
Collaborative mindset and enjoyment working closely with teammates

Benefits:

Highly competitive salary & equity
10-year window to exercise your stock options
Supportive Flexible Time Off program
16 paid holidays, including regular company-wide wellness days
Best-in-class medical, dental & vision insurance
$1,200 annual stipend for learning and development opportunities
16 weeks of Paid Parental Leave for birthing and non-birthing parents
New Parent Perks totaling $1,500 and flexibility upon return to work

Gem is an equal opportunity employer. We celebrate our inclusive work environment and encourage folks of all backgrounds and perspectives to apply. At Gem, we’re committed to having an inclusive and transparent environment where every voice is heard and acknowledged. We embrace our differences, and know that our diverse team is a strength that drives our success.

Gem is committed to developing a barrier-free recruitment process and work environment. If you require any accommodation, please email us and we’ll work with you to meet your accessibility needs.

Gem’s Candidate Privacy Notice

By clicking “Submit Application”, you acknowledge and agree that you have read and understand Gem’s Candidate Privacy Statement, including the information provided on how Gem processes your personal data and your related rights as set forth therein.

Our technology stack is configured with velocity in mind. GraphQL, AWS, and Python are just a few of the technologies we use to enable velocity. Reliability and consistency are also very important to us.