We think it’s insane that so many people and businesses rely on notes as a primary means of remembering and sharing insights from video calls.

Notes are time consuming and stressful to create while trying to hold a conversation. Even when done well, notes are a poor solution compared to hearing something first-hand.

We started Fathom to rid us all of the tyranny of note-taking, and people seem to really love what we've built so far:

🥇 #1 Highest Satisfaction Product of 2024 on G2

🔥 #1 Rated on G2 with 2,200+ reviews and a perfect 5/5 rating

🥇 #1 Product of the Day and #2 AI Product of the Year

🚀 Most installed AI meeting assistant on both the Zoom and HubSpot marketplaces

📈 We’re hitting usage and revenue records every week

Check out our product (it’s free)!

ABOUT FATHOM

We think it’s insane that so many people and businesses are still taking manual notes. Creating notes manually is both time-consuming and stressful, especially when attempting to hold a conversation. Furthermore, even when done meticulously, manual notes often lack crucial context compared to hearing something first-hand.

We started Fathom to rid us of the tyranny of note-taking. With Fathom, you can let AI take on the drudgery of note-taking while you stay engaged in your human-to-human conversation. And, people seem to love what we've built so far: 

🥇 #1 Highest Satisfaction Product of 2024 on G2

🔥 #1 Rated on G2 with 2,500+ reviews and a perfect 5/5 rating

🥇 #1 Product of the Day and #2 AI Product of the Year

🚀 Most installed AI meeting assistant on both the Zoom and HubSpot marketplaces

📈 We’re hitting usage and revenue records every week

We're growing incredibly quickly, so we're looking to grow our small but mighty fully remote team.

To learn more about the product, sign up today! (It’s free) 

ABOUT THE ROLE

We are looking for a Head of Data who is passionate about leveraging data to drive business growth.

This role is a unique blend of technical prowess, business acumen, and analytical skills, designed for someone eager to take on challenges and grow with us. As part of our team, you'll play a pivotal role in owning the data journey, turning complex datasets into valuable resources, and contributing to our culture of innovation and continuous improvement.

WHAT YOU'LL DO

• By 30 Days
  • Be hands-on (alongside your analyst), providing regular BI support to product, sales, success, and marketing teams, facilitating data-driven decision-making.
  • Extend our tracking plan for key user actions to improve data accuracy and completeness.
  • Learn about our dbt pipelines for transforming data.
• By 90 Days
  • Improve visibility into feature adoption and usage, helping us drive product improvements.
  • Build a pipeline for multi-touch marketing attribution to understand campaign effectiveness better.
• By one year
  • Help us integrate experimentation frameworks into feature development processes to answer complex product questions efficiently.
  • Perform in-depth analysis of customer lifecycles and segmentation, identifying improvement and growth opportunities.
  • Automate anomaly detection of key business metrics to help flag any unexpected changes.

REQUIREMENTS

Soft Skills

• Experience leading a data team
• Curiosity-driven with a focus on delivering results
• A generalist mindset with the ability to dive deep into a wide range of challenges
• Resilience and an ability to grind through complex problems
• Openness to disagreement and commitment to decisions once made
• Strong collaborative skills, with the ability to explain complex insights in an accessible manner

Hard Skills

• Advanced SQL and data modeling
• Strong foundation in statistical reasoning.
• Experience in a SaaS environment (ideally B2B).
• Familiarity with our tech stack: BigQuery (or similar), Python, Fivetran
• Nice to have familiarity with: dbt, Omni/Looker

WHAT YOU'LL GET

• The opportunity to shape the data strategy of a growing company.
• A chance to lead a dynamic and collaborative team.
• Competitive compensation and benefits.
• A supportive environment that encourages innovation and personal growth.

JOIN US!

If you're excited to own the data journey at Fathom and contribute to our mission with your analytical expertise, we would love to hear from you. Apply now to become a key player in our data-driven success story.

We use all of the following to power the Fathom app. If you're an engineer, knowledge of these would be helpful but you need not be familiar with all of them. If you're not an engineer, you can ignore this :)

GKE, S3, Ruby/Rails/Sidekiq, Go, Electron, Typescript/TSX, Stencil, Elasticsearch, C++, Kafka, MySQL, Redis, Pusher, GitHub Actions, Docker, ArgoCD, CircleCI