Technical Account Manager at Veryfi, Inc. (W17)
$30K - $60K  •  
APIs to Liberate Trapped Data in Unstructured Documents
CO / Remote (CO)
Full-time
3+ years
About Veryfi, Inc.

Veryfi empowers organizations to transform their unstructured data in the form of receipts, invoices, purchase orders, checks, W2s and other business documents into structured data at scale. Their suite of data transformation APIs can be leveraged for many use cases in financial services to deliver valuable business intelligence in seconds. Trusted by enterprises and technology companies alike, Veryfi’s AI-based platform is being leveraged by companies worldwide.

Veryfi is backed by NewView Capital (NVC), Act One Ventures, TI PLatform, Y Combinator and Zillionize

Veryfi Raises $12 Million To Use AI To Tackle The Unstructured Data Entry Market https://www.forbes.com/sites/rebeccaszkutak/2021/04/26/veryfi-raises-12-million-to-use-ai-to-tackle-the-unstructured-data-entry-market/?sh=886fe19183f8

The Untapped Potential of Unstructured Data https://nvc.vc/perspectives/veryfi-the-untapped-potential-of-unstructured-data/

Capterra Reviews https://www.capterra.com/p/141684/Veryfi-Receipts-and-Expenses/reviews/

COME AND SAY G'DAY!

About the role

Company Overview:

At Veryfi, we specialize in providing cutting-edge AI and machine learning solutions for expense and document management. Our technology empowers businesses across various industries to streamline their processes, achieve greater efficiency, and gain valuable insights from their data.

Role Overview:

As a Technical Account Manager (TAM) at Veryfi, you will be the primary technical point of contact for our key clients. You'll play a crucial role in ensuring successful onboarding, maintaining strong client relationships, and driving customer satisfaction by providing technical expertise and support.

Responsibilities:

  • Act as a liaison between Veryfi and assigned technical clients, understanding their technical needs and ensuring they derive maximum value from our solutions.
  • Work with SEs during the onboarding process for new clients, ensuring a smooth integration of Veryfi's solutions into their systems.
  • Provide technical guidance, training, and support to clients, addressing inquiries, troubleshooting issues, and ensuring timely resolution of any technical issues or escalations.
  • Be the Industry Expert for our clients educating them on new releases and how they apply to them and new services & features that they can use.

Requirements:

  • Bachelor's degree in Computer Science, Engineering, or related field.
  • Proven experience in a technical account management.
  • Technical background with the ability to understand and articulate complex technical concepts.
  • Exceptional communication and interpersonal skills with the ability to build and maintain strong client relationships.
  • Ability to thrive in a fast-paced environment, manage priorities effectively, and adapt to evolving client needs.
  • Proactive mindset with a focus on problem-solving and delivering exceptional customer service.

Preferred Qualifications:

  • Familiarity with AI/ML technologies and their application in business solutions.
  • Experience working with APIs
Technology

(a) Native Mobile apps: Swift, Objective-C & Kotlin

(b) Backend: Python 3, TensorFlow, APIs on Django, Hub/Web on Flask

(c) IaaS: AWS with auto deploys to 4 geographies (read the deployment posts by Andrew here https://medium.com/the-road-to-silicon-valley)

(d) Database: Amazon Aurora

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