Growth Operations Manager at Ashby (W19)
Intelligent and powerful all-in-one recruiting software
Remote - North to South America
Full-time
3+ years
About Ashby

Hi! I'm Benji, the Co-Founder and CEO at Ashby. At Ashby, we're improving the productivity of working professionals with intelligent and powerful software. We put a lot of effort into designing products that are approachable to beginners but mastered & extended by power users. In many ways, spreadsheets set the bar here.

Our first products provide talent teams with clever automation, powerful analytics tools, and customizable workflows packaged in great UX. We haven't launched publicly, but we have many paying customers who love us and use us every day like Opendoor, Airtable, Duolingo, and Notion. Notion's Head of Talent said Ashby is "probably the tool we are in the most and rely on the most, as a recruiting team."

Our culture is motivated by Abhik's (my co-founder and Head of Engineering) and my belief that a small talented team, given the right environment, can build a great product and service fast (and work regular hours!). We hire exceptional, kind, thoughtful people and provide an environment where we can be happy, feel challenged, and do our best work.

We are well funded and backed by great investors, including Y Combinator, Elad Gil, and Lachy Groom. We'll share more once we meet!

About the role

About this Role

This is a strategic role on Ashby’s go-to-market team focused on maximizing the efficiency of our revenue generation engine. Partnering closely with leaders from Marketing, Sales and Customer Success, you will help us design and implement the infrastructure for scaling our go-to-market activities and maximizing the impact of our customer-facing teams.

You’re familiar with SaaS sales and marketing tools and playbooks and know how to enable their users with streamlined workflows and effective tactics. What makes you unique is your combination of strategic systems thinking and eagerness to roll up your sleeves to test a new growth hypothesis.

The Growth Operations Manager at Ashby will look across the full customer lifecycle to find insights from analytics that help our GTM teams continuously improve. You’ll run projects & design experiments that help us generate opportunities, win new logos and drive expansion revenue.

You could be a great fit if:

💰 You’ve spent 4+ years in Sales Ops, Special Projects, and/or Managing a Sales Dev team at startups
💡 You have strong opinions, loosely held, about the most effective tools and tactics to generate sales pipeline
⚙️ You’re an optimizer! You quickly identify bottlenecks and not only find solutions but also implement them.
🚧 You’re an excellent project manager, adept at managing the details and progressing a project through to completion, including documentation and end user enablement.
📊 You’re analytical and detail oriented. You could help us design balanced sales territories or a new account propensity score.
🧠 You can gather and synthesize feedback from various stakeholders across departments to create and prioritize various activities based on their expected business impact

Responsibilities:

  • Design the GTM infrastructure and help refine our customer facing playbooks so that Ashby can scale to $100M+ in ARR.

  • Own our HubSpot instance & all related customer data. By engaging partners, you’ll help us build out our compete TAM, and ensure we’re focusing our energy on the highest propensity accounts.

  • Live at the intersection of Sales, Sales Development and Demand Gen Marketing to define swim lanes and ensure our outbound efforts are thoughtfully coordinated.

  • Analyze our outbound activities and design new experiments for our team to run to generate new pipeline.

  • Lead Sales Operations activities such as headcount planning, territory carving and sales incentive programs.

  • Partner closely with department heads from Sales, Marketing and Customer Success on new special projects.

Our Philosophy

Here are a few key points (relevant to the go-to-market side) that should give you an idea of what it is like to work with us:

  • We spend a lot of time building best-in-class products since we believe a highly differentiated product is a lot easier to sell.

  • We want to offer deep expertise whenever we interact with prospects and customers.

  • We strongly believe that small teams with very talented people (and the right work environment) deliver much better performance than teams with a large headcount. We hire and compensate accordingly.

  • We value a strong sense of ownership, principled thinking over experience, and thoughtful communication

Benefits

  • You’ll get the time to do things the right way; we put a lot of emphasis on high quality work and avoid quick hacks as much as possible

  • Competitive compensation

  • Top notch health insurance for you and your dependents with all premiums covered by us

  • 401(k) matching if you're in the US

Ashby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

Technology

Our technology stack is: TypeScript (frontend & backend), Node.js, React, Apollo GraphQL, Postgres, Redis.

We don’t require previous experience with these, but experience with and love for typed languages are helpful!

We care a lot about optimizing our tools and automating workflows as it allows us to work with smaller teams. You should share that enthusiasm and be excited to contribute.

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