Founding Sales Member (Account Executive) at Candid Health (W20)
Easy, automated insurance billing for healthcare providers.
San Francisco, New York City, Denver, Seattle / Remote
Full-time
3+ years
About Candid Health

What we do

We’re fixing one of the most broken and costly pieces of the US healthcare system: medical billing.

Today, healthcare providers spend over $250B each year on administrative overhead just to get paid by insurance. Medical billing is expensive because it’s nuanced and hard - maybe ~100x harder than credit card payment processing - and because it’s traditionally done by armies of humans who track and manage complex rules and processes specific to individual insurance companies with little or no supporting software.

We’re rethinking medical billing from the ground up, using data science and machine learning to automate much of this complexity, so healthcare providers can get paid dramatically more easily and inexpensively.

Since finishing the Y Combinator W20 batch we've been funded by an incredible group of funds + angel investors. We have many more customers begging to use our product than we have bandwidth to serve, which is why we need you to help us scale!

About the role

What We Do

We’re fixing one of the most broken and costly pieces of the US healthcare system: medical billing.

Today, healthcare providers spend over $250B each year on administrative overhead just to get paid by insurance. Medical billing is expensive because it’s nuanced and hard - maybe ~100x harder than credit card payment processing - and because it’s traditionally done by armies of humans who track and manage complex rules and processes specific to individual insurance companies with little or no supporting software.

We’re rethinking medical billing from the ground up, building software backed by best-in-class data science (and, soon, a dash of machine learning) to automate much of this complexity so healthcare providers can get paid dramatically more easily and inexpensively.

We were in the Y Combinator W20 batch and have since been well funded by a world-class group of funds (8VC, First Round Capital, BoxGroup) + angel investors. We're now helping our customers -- >10x more than we had back in YC -- treat opioid addiction, provide holistic care for women (Tia), provide equitable access to birth control (The Pill Club), lose weight, increase access to mental health care, and much more. This is such important and gratifying work; we can't wait for you to join our team and help support some of the most important innovation happening in healthcare today!

Our Values

We spend at least as much time with our coworkers as we do with our closest friends + family - if we intend to do the most important + challenging work of our lives, it’s important that these folks energize us, support us, inspire us, and push us to do our best work. This is what you can expect of your teammates at Candid:

  • Persistence + ownership of outcomes. We wear many hats and aren’t afraid to run through walls to solve hard problems.
  • Personal + professional growth. We push ourselves to learn new things and embrace challenges, even if it means that we sometimes fail. We value and react quickly to constructive feedback.
  • Prioritization of mental + physical health. We work really hard, but this is a marathon, not a sprint. When we’re in the office, we home-cook healthy meals for lunch. When we’re sheltering at home, we check in on each others’ sleep + exercise at each daily standup. We’re not shy about talking about our feelings and emotional wellbeing during 1:1s.
  • Embracing diversity. We build better products, have a better chance of fixing broken parts of the US healthcare system, and enjoy our work more when we bring more perspectives to the table. We’re excited to work with folks from underrepresented backgrounds and who otherwise look or think differently than we do.

What You’ll Be Doing

  • You’ll be responsible for helping to design and execute the strategy which will fuel our company's growth by creating more opportunities to deploy our software to customers who need it.
  • You’ll be on the front-lines of the business, identifying and engaging prospective customers, building trust and confidence in our team's understanding and appreciation for the problems they actually care about, and then creating opportunities for our teams to work together.
  • Develop sales munitions (runbooks, demo paths, sales materials, etc) and tradecraft which will position our team for rapid and effective growth.
  • You’ll be working as a member of capable, cross-functional teams to ensure that in addition to hitting our growth goals, we are building feedback loops between key aspects of our team and business in order to continually improving our ability to deliver for our customers.

Who You Are

  • You have experience designing and executing sales, growth and/or business development strategies as either an early member of a startup team, or in an adaptive growth-oriented role in a larger institution.
  • You are fundamentally low-ego, you care more about outcomes than inputs, and are embody operational excellence in your approach.
  • You communicate exceptionally well, both in written and spoken modes.
  • You are motivated by the prospect of overcoming the daunting challenges that will lay ahead in order to achieve our mission and goals as a team.
  • In the ideal case, you have deep experience driving business development the healthcare startup ecosystem, though deep domain experience is not a prerequisite for this role.
Technology

Back: modern Python (async, type annotated) ~mini services, Celery + Redis for task queues, Postgres.

Front: Typescript + React. Good use of hooks + styled components.

Infra: Containerize all the things. docker-compose locally, Kuberntes + Istio on GCP. Pretty sophisticated developer tooling + CI (Github Actions) given our size.

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