Tutor Lead at Edpuzzle (IK12)
Make any video your lesson.
Remote
Full-time
3+ years
About Edpuzzle

Do you love learning? Does the idea of working for an EdTech company that was born in Silicon Valley and has offices in Barcelona and San Francisco excite you? Then Edpuzzle might just be your perfect fit.

Used in over 80% of schools in the USA, Edpuzzle makes it easy for teachers to engage their students with interactive video lessons.

We’re a small team of talented creatives (many of us former teachers) who got our start back in 2013 at ImagineK12, the first education incubator in the USA and now part of Y Combinator, where Airbnb and Dropbox were born. We have fantastic support from our teachers and investors, who allow us to continue growing our Edpuzzle community every day.

About the role

Description: Are you passionate about education? Would you like to be part of a Business Development team with a high social impact? If you answered yes, then we can’t wait to meet you! With us, you’ll feel right at home. We're looking for a Tutor Lead to join the US-based team at Edpuzzle, a leading edtech company trusted by over 80% of schools in the USA and millions of teachers and students across the globe, with offices in San Francisco and Barcelona.

The Tutor Lead will teach and support the students enrolled in the beta program of Edpuzzle Academy, focused on 8th grade math. As the business scales, the Tutor Lead will then build out processes and supply-demand capacity modeling; build and manage a team of future tutors; and use systematic ways to assess the quality of tutoring sessions.

What You’ll Do: Tutoring: Manage and improve student engagement, performance, and learning outcomes through data analysis from video lessons and problem set grades. Take action based on data to motivate students and teach them to use the mistakes they made as a learning opportunity. Respond to parents’ and students’ questions in a timely manner. Plan lessons and conduct tutoring sessions by asking students to show their thought process behind solving problem sets and addressing any misunderstandings. Build reports to assess the health of the program and customer experience. Set up ways to control and manage the quality of the tutoring sessions and performance of teaching support. Turn the learnings from the beta program into systematic processes that can be used to scale. Perform other duties as assigned.

Leadership: Help recruit and hire additional tutors. Build, train, and manage the tutoring team. Develop workflows to ensure team KPIs are met. Create guidelines, organize meetings, and provide feedback and reviews to the team to ensure quality and consistency of work.

Requirements: Who You Are: Ability to listen to students, provide emotional support, and motivate and encourage them to improve their academic performance. Ability to drive successful scaffolds. Ability to clearly explain challenging concepts and provide instructions. Excellent verbal and written communication skills. Great analytical and problem-solving skills. Ability to prioritize multiple tasks and plan in an organized manner. Manage a team to achieve high performance and provide quality service. Process management and improvement skills. Open to receiving feedback and able to provide constructive feedback. Ability to work flexibly with the program as priorities change across the business. Ability to use tech platforms like Edpuzzle, Google Workspace, Asana, and Slack. High-speed internet connection.

Education and Experience: Bachelor’s degree or equivalent. 2+ years of math teaching experience in grades 6-8. 2+ years of management or operations experience: managed projects, managed teams, managed operational logistics, built processes, or any similar responsibilities.

About remote positions: Work remotely from the comfort of your own home or chosen workspace. Receive guidance from your manager & ask all the questions you need. Meet with your manager on a weekly basis to review status & brainstorm new projects to accomplish goals. Set daily tasks with your manager initially, over time becoming more autonomous & proactive in proposing new ideas to reach goals.

Physical Requirements: Prolonged periods of sitting at a desk and working on a computer.

Hiring for remote work in these states: Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Illinois, Massachusetts, Maryland, Michigan, Minnesota, North Carolina, Nevada, New York, Ohio, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Virginia & Washington.

Benefits: Medical, vision, and dental insurance. 401(k) matching. Flexible PTO. MacBook, monitor, and flexible work-from-home setup. Incredible opportunity to grow, learn & build lifetime bonds with other passionate people.

All applicants must apply on our company website to be considered for employment. Please apply at https://apply.workable.com/edpuzzle.

Edpuzzle is an equal opportunity employer, and we highly value diversity at our company. If you'd like to be considered for this position, please apply below. We look forward to hearing from you!

Technology

JavaScript React MongoDB Node.js Messaging systems like RabbitMQ, SQS, etc. Cloud providers such as AWS, Azure, Google App Engine, etc.

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